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07-09-2021 06:26 AM
07-09-2021 06:26 AM
Hello
I have a 3par storage that is already added to SSMC , but from three days I get an alert on SSMC that this storage is disconnected then reconnect may be every 4 min ,now it is totally disconnected .
It is pingable all the time so no issue from network side .
I tryed to connect with putty it open and running no problem
I run health check and found the following as the screen show
What does this mean and what is the corrective action
Solved! Go to Solution.
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07-09-2021 06:35 AM
07-09-2021 06:35 AM
Re: 3par storage system diconnected from SSMC3.7
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07-09-2021 07:03 AM
07-09-2021 07:03 AM
Re: 3par storage system diconnected from SSMC3.7
Hello @owahid,
• In SSMC login screen, Select the Administrator Console check box.
• Enter the SSMC administrator username and password and login
(This is different than SSMC main console credentials)
• Select the system you want to connect.
• Go to the Actions menu and select ‘Connect’.
Regards,
Srinivas Bhat
If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of HPE.
I am an HPE Employee
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07-09-2021 08:05 AM
07-09-2021 08:05 AM
Re: 3par storage system diconnected from SSMC3.7
I tryed that but it show unable to connect
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07-09-2021 08:26 AM
07-09-2021 08:26 AM
Re: 3par storage system diconnected from SSMC3.7
At which step it is failing?
Regards,
Srinivas Bhat
I am an HPE Employee
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07-09-2021 08:34 AM
07-09-2021 08:34 AM
Re: 3par storage system diconnected from SSMC3.7
I unplug one of the ethernet cable for MGMT for one of the Controller and now when choose connect it establish the connection succcessfully , I do not know how ? is it a network issue !!!!
The system is connected now and doesnt connect uptill now
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07-09-2021 09:38 AM
07-09-2021 09:38 AM
Re: 3par storage system diconnected from SSMC3.7
the two mgmt ports in the two controller (one port in each controller) whch should be cluster (mean have the same IP whcih is the MGMT IP of the storage system )
My question:
Which configuration should be done on the level of the network ?
Should both cables connected to the same switch ? what is the configuration of the switch ports?
both ports in the switch shoul;d be configured as port channnel ?
what if each MGMT port is connected to different switches? what is th configurtaion for ports in each switch?
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07-09-2021 10:37 AM
07-09-2021 10:37 AM
Re: 3par storage system diconnected from SSMC3.7
Can any one help?
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07-09-2021 10:57 AM
07-09-2021 10:57 AM
Re: 3par storage system diconnected from SSMC3.7
Hi @owahid,
I think you are connecting the 3PAR system to SSMC host.
Connect through different switches for redundancy. I did not completely get your other question. But 3PAR 8000 cabling guide may be helpful for you - https://support.hpe.com/hpesc/public/docDisplay?docId=c04830947
Regards,
Srinivas Bhat
I am an HPE Employee
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07-16-2021 07:54 AM
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