3par storage system diconnected from SSMC3.7

[Bertram Stoeckler]

Hi,

Is this a new setup? Has this worked before and if yes, how long?

Your screenshot shows an "fork failure" alert (fserr 12). Fork failure means, that the 3PAR is unable to run processes, including processes that are required to do a health-check. or to communicate with SSMC.

You should open a support-case. 

Alternatively you may want to try to reboot the 3PAR.

Hope that helps. 

[owahid]

Many Thanks for your support

But one question :

can we just restart the controller node 0 then controller node 1 instead of restarting all the storage with each disk enclosures

[Bertram Stoeckler]

>can we just restart the controller node 0 then controller node 1 instead of restarting all the storage with each disk enclosures

I think yes, but best would be to open a support case.

This would have the advantage that you will probably get a root-cause-analysis along with a permanent fix suggestion..