Change contact person for alerts and automatically generated cases

[SV101]

Hi all,

can someone help me how to change the contact person for alerts and automatically generated cases logged by HPE?

[Cali]

You have to login to the 3PAR Service Processor.

This is a Web Site comming from a Special VM (most times) or 3PAR Physical Server.

Form here you can change it, for more help we need the Version of the SP (4.x oder 5.x).

[SV101]

Thanks for reply!

do you have any SP guide for both versions, where ithe steps are described ?

[Cali · Accepted solution]

SP 5.x User Guide

https://support.hpe.com/hpsc/doc/public/display?docId=a00006416en_us

SP 4.x User Guide

https://support.hpe.com/hpsc/doc/public/display?docId=c02982065

[SV101]

Thanks a lot!

Very helpfull