HPE 3PAR StoreServ Storage

Getting error when using CIM query to get 3PAR storage volumn information

 
nwjoe
Occasional Visitor

Getting error when using CIM query to get 3PAR storage volumn information

I tried to use the following CIM query to get 3PAR storage volume information
Object: StorageSystem{Name='GenericSystem'}

Query:  .CIM_SystemDevice{ResultClass=CIM_StorageVolume}

but I got an error: CIM_ERR_NOT_SUPPORTED: Unrecognized intrinsic method: StorageSystem

Is there anything wrong with this query?  What will be the correct CIM query parameter to get 3PAR storage volume data ?

Thank you.

6 REPLIES 6
veeyarvi
HPE Pro

Re: Getting error when using CIM query to get 3PAR storage volumn information

Hello nwjoe,

Could you cross check the HPE 3PAR CIM API Programming Reference (https://support.hpe.com/hpsc/doc/public/display?docId=c03618129) and ensure you are using the correct classes in the query?


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nwjoe
Occasional Visitor

Re: Getting error when using CIM query to get 3PAR storage volumn information

Hello veeyarvi,

Thanks for your response. I clicked on the CMI API reference link you sent, it didn't show any document, only shows a support feedback page.  Can you please resend the link to the latest API document?

I found a 3par CMI API reference pdf file from https://community.hpe.com/hpeb/attachments/hpeb/3par/324/1/CIM_prog_3.1.2.pdf

I believe I use the correct API, but still get the error.

Neha_K
HPE Pro

Re: Getting error when using CIM query to get 3PAR storage volumn information

Hello @nwjoe,

Please find the correct link for CMI API reference document shared by veeyarvi:

https://support.hpe.com/hpsc/doc/public/display?sp4ts.oid=null&docLocale=en_US&docId=emr_na-c03618129

If you find this information helpful, please click on Kudo (Thumbs Up) and if it resolves your issue then please mark this solution as Accepted.

Best Regards,

Neha_K

 

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Dennis Handly
Acclaimed Contributor

Re: Getting error when using CIM query to get 3PAR storage volumn information

Both those links fail in firefox.  There was another post complaining about getting to feedback only and I was able to see the document by using chrome.

https://community.hpe.com/t5/Servers-General/Attention-Immediate-action-required-to-maintain-HPE-Remote/m-p/7018431#M9014

 

veeyarvi
HPE Pro

Re: Getting error when using CIM query to get 3PAR storage volumn information

Hello nwjoe,

I am not a CIM expert; but aren't we using TPD_StorageSystem (as array) and TPD_StorageVolume? What I see in the programming guide is all the classes are starting with TPD instead of CIM. Ignore if I am wrong.

You may choose to log a support case with HPE if you need to get this rectified urgently.


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SteveFrancis
New Member

Re: Getting error when using CIM query to get 3PAR storage volumn information

It looks like you're using cim_query2 in ServiceNow.  StorageSystem{Name='GenericSystem'} should be replaced by the identifier of the storage array.  Something like

CIM_ManagedElement{CreationClassName='TPD_StorageSystem',Name='0123456789ABCDEF'}

You can find the identifier by making the Classification/Arrays query.  Double click on the storage array in the result.