HPE 3PAR StoreServ Storage

PAR HDD support agreement questions

Occasional Visitor

PAR HDD support agreement questions

Hi Guys 


I coming with a problem need to sloved,anybody can help ?


I have questions about 3Par HDD support agreement need to get help from you. 

We had a 3PAR QR482A equipment already bought since last year and now we need to add the storage capacity so we bought QR496A 900GB from another vendor this month.

Upon the series no we check online shows the item come with support agreement and base warranty. 

We would like make a confirmation, regarding this condition, can we still own the base warranty of our 3PAR equipment if we use these new HDD ?

Will these agreement support will effect our 3 PAR equipment if we use them ?

Is there any solution we can give up these support agreement ??


I am new to here,hope can give me an answer, thank you.