HPE 3PAR StoreServ Storage

Quorum Witness error

 
SOLVED
Go to solution
Jonnycoel
Occasional Advisor

Quorum Witness error

Hi, I am getting error in 3PAR quorum witness server that quorum server unreachable. This is very frequent. How can I fix this?

Thank you.

10 REPLIES 10
sbhat09
HPE Pro

Re: Quorum Witness error

Hello @Jonnycoel,

This seems to be an intermittent error.

Please follow the below commands to restart the Quorum Witness server:
showrcopy -qw targets To view the status of quorum witness
setrcopytarget witness check <QW IP> To Verify connectivity to the quorum witness
setrcopytarget witness stop <target_name> To stop the quorum
setrcopytarget witness start <target_name> To start the quorum
showrcopy -qw targets To view the status of quorum witness

Let me know how it goes after the above steps.

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!


I am an HPE Employee

Accept or Kudo

Josh94K
HPE Pro

Re: Quorum Witness error

Hello @Jonnycoel 
Hope you are doing well!
I am sharing a couple of links that could perhaps help you with your issue. 

https://support.hpe.com/hpesc/public/docDisplay?docId=a00043046en_us&docLocale=en_US

https://www.3parug.com/viewtopic.php?f=18&t=3135

 

@Jonnycoel   I hope this helps! 
If you feel this was helpful, Please HIT that KUDOS!  thumb below!

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

Accept or Kudo

I work for HPE.
Jonnycoel
Occasional Advisor

Re: Quorum Witness error

@sbhat09 Thanks. I will do this and reply you.

Thank you.

Jonnycoel
Occasional Advisor

Re: Quorum Witness error

sbhat, I did the steps you suggested. The error was stopped. But again got the error a few minutes ago.

sbhat09
HPE Pro
Solution

Re: Quorum Witness error

Hi @Jonnycoel,

Here are the further steps to restart the Quorum Witness server that would help to avoid the frequent occurrence of the error:

showrcopy -qw targets To view the status of quorum witness
setrcopytarget witness stop <target_name> To stop the quorum
setrcopytarget witness remove <target_name> To remove a quorum witness
setrcopytarget witness check <IP of Quorum Witness> Verify connectivity to the quorum witness
setrcopytarget witness create <IP of Quorum Witness> <target_name> To add a quorum witness to a target
showrcopy -qw targets To view the status of a created quorum witness

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!


I am an HPE Employee

Accept or Kudo

Jonnycoel
Occasional Advisor

Re: Quorum Witness error

Thanks. Are these steps safe to run when replication is going on? Will that cause failover and any other disruption?

sbhat09
HPE Pro

Re: Quorum Witness error

Hi @Jonnycoel,

You can restart the QW server by sequentially running those commands. That will not cause any disruption (failover, stop etc.) to Remote Copy. Those commands are safe and tested before.

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of the company.


I am an HPE Employee

Accept or Kudo

Jonnycoel
Occasional Advisor

Re: Quorum Witness error

Sbhat, Error stopped after executing the commands yesterday. Is that the permanent fix?

sbhat09
HPE Pro

Re: Quorum Witness error

Hi,

That is the temporary fix. That will help you to reduce the frequency of QW error. YOu can keep those commands handy and run them anytime if QW error starts. That will not harm the QW or ongoing replication.

For permanent fix, you can improvise the network resources to QW or upgrade the QW to v3.0.014 (Currently if you are on 2.x versions)

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of the company.

 


I am an HPE Employee

Accept or Kudo