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11-07-2020 07:37 AM - edited 11-07-2020 08:14 AM
11-07-2020 07:37 AM - edited 11-07-2020 08:14 AM
Resetting / Formatting 8 x HPE 3PAR 8000 series
HI guys. Will need some expertise advice on this topic. I am doing my internship with a company and was tasked to recover / format 8 x HPE 3PAR 8000 series with a singlee Controller Node . How should i go about doing so ? I was informed that the data on the hardware is no longer required thus there shouldnt be a need for backup etc.
The second hurdle that i faced is that no one seems to have the logon credientials, how can i achieve this through the console port and what is the cli commands / step to reset the password ? I am very new to this, would appreciate your patience and support.
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11-09-2020 05:06 AM
11-09-2020 05:06 AM
Re: Resetting / Formatting 8 x HPE 3PAR 8000 series
Hello,
To shutdown the 3PAR system issue the cli command 'shutdownsys halt'. To reboot the system 'shutdownsys reboot'.
If you don't have SSMC (management console) credentials, install fresh SSMC, the 3PAR system to new SSMC. In this process, you get an option to create fresh credentials which you can continue to use.
Regards,
Srinivas Bhat
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11-10-2020 11:44 AM
11-10-2020 11:44 AM
Re: Resetting / Formatting 8 x HPE 3PAR 8000 series
You'll need to raise a support call to reset the password. You could try the default password, a quick Google should turn that up.
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02-27-2021 01:25 PM - edited 02-27-2021 01:26 PM
02-27-2021 01:25 PM - edited 02-27-2021 01:26 PM
Re: Resetting / Formatting 8 x HPE 3PAR 8000 series
If you don't have warranty? Would the support assist you in this scenario?
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02-28-2021 06:53 PM
02-28-2021 06:53 PM
Re: Resetting / Formatting 8 x HPE 3PAR 8000 series
Hello,
Warranty is not necessary. If you have an active support contract with HPE, you will get assistance.
Regards,
Srinivas Bhat
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I am an HPE Employee
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