SAID needed

[DONAUISARKLINIK]

Hello,
we need to install a new 3PAR the so-called SAID. This is unknown to us. Where can I get the SAID from?

[parnassus]

Do you have an appropriate active Support Agreement in place for your HPE 3PAR StoreServe Storage System? what a SAID (Support Agreement ID) is it's explained on this FAQ page (see the very first question).

Here how to get started.

You can check Warranty Status here (that should give you other info too).

[DONAUISARKLINIK]

Hello, thanks for your answer. Yes, we have a maintenance contract: Foundation Care 24x7. Ie. with maintenance should we have received the SAID? Greeting Markus