SAN HP3PAR FC ports don't want to come UP

[renard2guerre]

Hi all,

I'm a begginer with HP 3PAR Storeserv 7200HP3PAR. I'm struggling to get FFC connectivity between my SAN and the next hop router. From the router point of view, everything is correclty configured, but on my side I see error when I type:

X_SAN cli% showalert
Id : 22
State : New
Message Code: 0x02d00fa
Time : 2014-03-10 22:22:00 EDT
Severity : Major
Type : Component state change
Message : Cage 0, Interface Card 1 Failed (Interface Card Unrecoverable)

Id : 23
State : New
Message Code: 0x02d00fa
Time : 2014-03-10 22:22:00 EDT
Severity : Major
Type : Component state change
Message : Cage 0, Interface Card 0 Failed (Interface Card Unrecoverable)

Do you have an idea of what can cause that ? Or maybee other CLI to allow me to troubleshoot ?

Many thanks!

Sergio

[renard2guerre]

Hi,

Here is some more CLI output:

X_SAN cli% showcage -d cage0
Id Name LoopA Pos.A LoopB Pos.B Drives Temp RevA RevB Model Side
0 cage0 1:0:1 0 0:0:1 0 8 32-33 320e 320e DCN1 n/a

-----------Cage detail info for cage0 ---------

Position: ---

Interface Board Info Card0 Card1
Firmware_status Current Current
Product_Rev 320e 320e
State(self,partner) OK,OK OK,OK
VendorId,ProductId HP,DCN1 HP,DCN1
Master_CPU Yes No
SAS_Addr 50050CC10230567E 50050CC10230567E
Link_Speed(DP1,DP2) 6.0Gbps,Unknown 6.0Gbps,Unknown

PS PSState ACState DCState Fan State Fan0_Speed Fan1_Speed
ps0 OK OK OK OK Low Low
ps1 OK OK OK OK Low Low

-------------Drive Info-------------- --PortA-- --PortB--
Drive DeviceName State Temp(C) LoopState LoopState
0:0 5000cca01697aa5b Normal 33 OK OK
1:0 5000cca01694acbb Normal 32 OK OK
2:0 5000cca0169729ef Normal 32 OK OK
3:0 5000cca01694ac13 Normal 32 OK OK
4:0 5000cca0169597eb Normal 33 OK OK
5:0 5000cca016956b9b Normal 32 OK OK
6:0 5000cca0169570eb Normal 32 OK OK
7:0 5000cca0169583cb Normal 33 OK OK
X_SAN cli%

X_SAN cli% showport
N:S:P Mode State ----Node_WWN---- -Port_WWN/HW_Addr- Type Protocol Label Partner FailoverState
0:0:1 initiator ready 50002ACFF700857D 50002AC00100857D disk SAS DP-1 - -
0:0:2 initiator loss_sync 50002ACFF700857D 50002AC00200857D free SAS DP-2 - -
0:1:1 target ready 2FF70002AC00857D 20110002AC00857D host FC - 1:1:1 none
0:1:2 target ready 2FF70002AC00857D 20120002AC00857D free FC - 1:1:2 none
0:3:1 peer offline - 843497663BC7 rcip IP RCIP0 - -
1:0:1 initiator ready 50002ACFF700857D 50002AC10100857D disk SAS DP-1 - -
1:0:2 initiator loss_sync 50002ACFF700857D 50002AC10200857D free SAS DP-2 - -
1:1:1 target ready 2FF70002AC00857D 21110002AC00857D free FC - 0:1:1 none
1:1:2 target ready 2FF70002AC00857D 21120002AC00857D host FC - 0:1:2 none
1:3:1 peer offline - 843497663BBF rcip IP RCIP1 - -

X_SAN cli% showport -c
N:S:P Mode Device Pos Config Topology Rate Cls Mode_change
0:0:1 initiator cage0 0 valid point_to_point 6Gbps n/a prohibited
0:0:2 initiator --- - --- n/a n/a n/a prohibited
0:1:1 target --- - --- fabric 8Gbps 3 allowed
0:1:2 target --- - --- fabric 8Gbps 3 allowed
1:0:1 initiator cage0 0 valid point_to_point 6Gbps n/a prohibited
1:0:2 initiator --- - --- n/a n/a n/a prohibited
1:1:1 target --- - --- fabric 8Gbps 3 allowed
1:1:2 target --- - --- fabric 8Gbps 3 allowed
----------------------------------------------------------------------

[Dennis Handly]

>I'm struggling to get FFC connectivity between my SAN

>Message : Cage 0, Interface Card 1 Failed (Interface Card Unrecoverable)

I'm not sure how the switch side has any connection to your cage errors?

Unless the problem has since gone away?

cage0 talks to these ports:

0 cage0 1:0:1 0 0:0:1 0 8 32-33 320e 320e DCN1 n/a

0:0:1 initiator ready 50002ACFF700857D 50002AC00100857D disk SAS DP-1 - -

1:0:1 initiator ready 50002ACFF700857D 50002AC10100857D disk SAS DP-1 - -

0:0:1 initiator cage0 0 valid point_to_point 6Gbps n/a prohibited
1:0:1 initiator cage0 0 valid point_to_point 6Gbps n/a prohibited

These are the ports that should talk to your switch/host:
0:1:1 target ready 2FF70002AC00857D 20110002AC00857D host FC - 1:1:1 none
0:1:2 target ready 2FF70002AC00857D 20120002AC00857D free FC - 1:1:2 none
1:1:1 target ready 2FF70002AC00857D 21110002AC00857D free FC - 0:1:1 none
1:1:2 target ready 2FF70002AC00857D 21120002AC00857D host FC - 0:1:2 none

0:1:1 target --- - --- fabric 8Gbps 3 allowed
0:1:2 target --- - --- fabric 8Gbps 3 allowed
1:1:1 target --- - --- fabric 8Gbps 3 allowed
1:1:2 target --- - --- fabric 8Gbps 3 allowed

[Amar_Joshi]

When did you install the 3PAR? Was it on 03/10/2014? Looks like controller had issues communicating to cage0 (local to controllers) but then recovered. showcage shows it's up and ok hence I will ignore this error (if it was during OOTB procedure) and will watch if it comes back.