SRHIRES Collection failed on VSP

[SUBHAJIT KHANBARMAN_1]

@Sanja1 

Did you restarted VSP?

If not please restart VSP and consider updating VSP OS to mandatory patch 5.0.7.1-28394.

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

************************************************************************

[Sanja1]

I did. restart did not help.

is new patch available for download?

[SUBHAJIT KHANBARMAN_1]

@Sanja1 

Try checking this link,

https://myenterpriselicense.hpe.com/cwp-ui/software-update-details?productNumber=3PAR_PHYSICAL_SP&version=3PAR%20SP%205.0.7.1

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

************************************************************************

[jehatguzel]

@SUBHAJIT KHANBARMAN_1 

link is not working. I take error like below.

A temporary issue prevented us from processing your request. Please try again later.

[Aditya9439]

Please try below steps:

Login to root of VSP. 

Once logged in try accessing the folder /sp/AgentXfer

you could see files there you can clear them. Make sure to check if those files are being tranferred to HPE Network before deleting them. Once you clear the files from there you can see the VSP status to be normal.

Thanks

Adi