browser unable to access to SSMC3.7

[Jimmy-777]

https://support.hpe.com/hpesc/public/docDisplay?docId=a00101449en_us&docLocale=en_US 

 Following  the manual 'SSMC3.7 Administrator Guide' (page 37, 38)deployed SSMC3.7 through Sphere Client6.0 on ESXi6.0.  Config the IP adress through TUI   (page 42),  it showedet network configuration successful ，Access the SSMC GUI in your browser at following address ：192.168.100.151:8443

I try in chrome ,but unable to access to the  SSMC GUI. PuTTY log in Debian is normal.

On page 78,79 Client IP Filtering, in file /opt/hpe/ssmc/ssmcbase/etc/jetty-ipaccess.xml., I added   IP address to whitelist ，still no help!

[sbhat09]

Hi Jimmy,

When you tried from chrome, what is the error you are getting. Can you please provide the screenshot?

Regards,

Srinivas Bhat

[Jimmy-777]

0,after config IP screenshot

1, screenshot from chrome,  I tryed lots of times ,sometime show "this site can't be reached" sometimes "the page isn't working"

2. I login through PuTTY to Debian system , through ps-ef command check running processes screenshot is following

[sbhat09 · Accepted solution]

Hi Jimmy,

I don't see anything wrong here. Please confirm you are good with below:

Have you restarted SSMC host?

Is the port 8443 open for communication in your environment?

Is the network communication good between SSMC server and the system you are trying?

Is the tried switching between http:// and https:// ?

Regards,

Srinivas Bhat

[Jimmy-777]

thanks  a lot to sbhat09

your answer finally help me to fix this problem. It bothered me for two weeks. big

[sbhat09]

Hi Jilly,

I am glad to know that it worked for you.!

May I know which of my 4 tips actually worked for you? 

Regards,

Srinivas Bhat

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