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browser unable to access to SSMC3.7

 
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Jimmy-777
Occasional Contributor

browser unable to access to SSMC3.7

https://support.hpe.com/hpesc/public/docDisplay?docId=a00101449en_us&docLocale=en_US 

 Following  the manual 'SSMC3.7 Administrator Guide' (page 37, 38)deployed SSMC3.7 through Sphere Client6.0 on ESXi6.0.  Config the IP adress through TUI   (page 42),  it showedet network configuration successful ,Access the SSMC GUI in your browser at following address :192.168.100.151:8443

I try in chrome ,but unable to access to the  SSMC GUI. PuTTY log in Debian is normal.

On page 78,79 Client IP Filtering, in file /opt/hpe/ssmc/ssmcbase/etc/jetty-ipaccess.xml., I added   IP address to whitelist ,still no help!

 
 

 

 

 

 

5 REPLIES 5
sbhat09
HPE Pro

Re: browser unable to access to SSMC3.7

Hi Jimmy,

 

When you tried from chrome, what is the error you are getting. Can you please provide the screenshot?

 

Regards,

Srinivas Bhat


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Jimmy-777
Occasional Contributor

Re: browser unable to access to SSMC3.7

0,after config IP screenshot

ip config.png

1, screenshot from chrome,  I tryed lots of times ,sometime show "this site can't be reached" sometimes "the page isn't working"chrome.png

Chrome.jpg

2. I login through PuTTY to Debian system , through ps-ef command check running processes screenshot is following

processes.png

sbhat09
HPE Pro
Solution

Re: browser unable to access to SSMC3.7

Hi Jimmy,

 

I don't see anything wrong here. Please confirm you are good with below:

Have you restarted SSMC host?

Is the port 8443 open for communication in your environment?

Is the network communication good between SSMC server and the system you are trying?

Is the tried switching between http:// and https:// ?

Regards,

Srinivas Bhat


I am an HPE Employee

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Jimmy-777
Occasional Contributor

Re: browser unable to access to SSMC3.7

thanks  a lot to sbhat09

your answer finally help me to fix this problem. It bothered me for two weeks. big

ok.png

sbhat09
HPE Pro

Re: browser unable to access to SSMC3.7

Hi Jilly,

I am glad to know that it worked for you.!

May I know which of my 4 tips actually worked for you? 

Regards,

Srinivas Bhat

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