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03-04-2020 02:10 PM
03-04-2020 02:10 PM
can not login console user to 3par 8440
Hello All
I have a 3PAR 8440 4 Node that is new and Uninitialized.
As you can see on the picture ,The system hang up as soon as I write console’s user name and the password filed doesn’t show ,after 30 second it show ""login time ou"".
I wanted initial that with Smart start, but the smart start cannot find systems serial number.
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03-04-2020 11:57 PM
03-04-2020 11:57 PM
Re: can not login console user to 3par 8440
Hi Ghaderi,
I would suggest you to try with below mentioned credentials.
User Name : "console"
Password : "cmp43pd"
Regards
Mahesh202
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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03-05-2020 03:06 AM
03-05-2020 03:06 AM
Re: can not login console user to 3par 8440
I used the username "console", but after that system hang up and I couldn't write a password.
and show "login time ou"
please see the picture
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03-05-2020 08:54 AM - edited 03-05-2020 08:55 AM
03-05-2020 08:54 AM - edited 03-05-2020 08:55 AM
Re: can not login console user to 3par 8440
Hi Ghaderi
I suspect that the Nodes aren't placed very well, and request you kindly get in touch with the Tech Support, Log a Ticket and verify the all four nodes are well placed.
For example : Node 0 and Node 2 at the Bottom
Node 1 and Node 3 at the Top
also I suggest you to check with the cluster cables.
Once that is clarified, Kindly refer to HPE 3PAR StoreServ 8000 Storage Installation Guide Page #99 using the below mentioned link.
https://content.etilize.com/User-Manual/1038516417.pdf
Regards
Mahesh202
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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03-05-2020 10:16 AM
03-05-2020 10:16 AM
Re: can not login console user to 3par 8440
I sure about Node Connection and also cluster cable.
I used Smart start but it can't find Serial Number Device, even I write serial Numbers my self on smart start, but it can't find the device.
please see the picture
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03-06-2020 07:47 AM
03-06-2020 07:47 AM
Re: can not login console user to 3par 8440
initialize it from the Service Processor. THe SP is avaialble as a physical system or a VM on vmware or Hyper V.
This system will need a SP eventually so create one.
Issue could be incorrect baud rate 57600 I think
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03-06-2020 10:35 AM
03-06-2020 10:35 AM
Re: can not login console user to 3par 8440
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03-06-2020 11:21 AM
03-06-2020 11:21 AM
Re: can not login console user to 3par 8440
To get more information, type "export_creds" as login name.
Consider to remove the serial when posting the result.
Hope this helps!
Regards
Torsten.
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