HPE 3PAR StoreServ Storage

error on adding new disk in 3par 8200

 
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ghaderi
Occasional Contributor

error on adding new disk in 3par 8200

We have a 3par 8200 2node Storage that has 12 disks and 16 drive license. We bought 4 new hards for it by K2P93A part numbers. After adding them their condition show as failed. Device present OS version is 3.2.2 mu3 by vsp=sp-4-A.GA.53 version. We found that device OS version is primitive while hards are new ( November 2018), so device can't identify new hards, you can see photos of this problem in attach file.

 

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Cali
Honored Contributor
Solution

Re: error on adding new disk in 3par 8200

3.2.2 MU3 is Out-of-Support since 2015

You need the latest Disk Fimware Patch.

Best is Update to MU6 as soon as possible.

You can try with P100 for MU3.

If you have maintenance HPE will do the Update for you.

 


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I'm not an HPE employee, so I can be wrong.
ghaderi
Occasional Contributor

Re: error on adding new disk in 3par 8200

if i dont have SAIDs account can you give me a solution to acheive upgrade files???

 

veeyarvi
HPE Pro

Re: error on adding new disk in 3par 8200

Hello ghaderi,

You need SAID to access OS files. Please contact your regional HPE support team for further help.


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