issue with 7200

 
pdidy68
New Member

issue with 7200

We shutdown our 7200 about a few days ago to move it to another site. We didn't touch any cabling except for the fiber conenctions going into each node. They will be connected once we were to power it back on.

I powered it on(not a storage guy lol) but as luck would have you, it seems it has not come up correctly and would like to troubleshoot this a little further.

I tried to login to the 3par mgmt console and it throws an error "The cache server is waiting for the system manager to finish reporting the system configuration and status" please try again later... It has been 2 hours.

I am able to putty into the 3par and run showsysmgr-d and it comes back with

TOC quorum found for TOC 893896, but waiting for nodes 1 to boot up. If the nodes are offline, use 'setsysmgr tocgen 8                     93896'.


TOCs found:
Valid TOC:   Name(hp3par01) Sysid(10970) Gen(893896) Modified(2017-12-06 17:25:00 EST) Disk count(52/52)

 

Any suggestions on where to start?  Not a storage guy but can follow directions... ;)

3 REPLIES 3
Torsten.
Acclaimed Contributor

Re: issue with 7200

one node does not come up. investigate this. meanwhile the tocgen is probably your only choiceto run the array with single controller.
in case of doubt better ask hpe support.

Hope this helps!
Regards
Torsten.

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Dennis Handly
Acclaimed Contributor

Re: issue with 7200

> TOC quorum found for TOC 893896, but waiting for nodes 1 to boot up.

 

It may be that one node didn't boot.

Blago
Advisor

Re: issue with 7200

I had a failed node that was not starting to recover automatically.

After checking on the healthy node, I got the:
Error: The cache server is waiting for the system manager to finish reporting the system configuration and status. Please try again later.

These are the commands that fixed it for me:
InServ cli% showsys
Error: The cache server is waiting for the system manager to finish reporting the system configuration and status. Please try again later.
InServ cli% showsysmgr -d
TOC quorum found for TOC 159864, but waiting for nodes 1 to boot up. If the nodes are offline, use 'setsysmgr tocgen 159864'.

TOCs found:
Valid TOC: Name(somename) Sysid(23069) Gen(159864) Modified(2020-11-27 11:31:56 EET) Disk count(8/8)
5000CCA071019*** on 0:0:0 and 0:0:0
5000CCA071019*** on 0:0:0 and 0:0:0
5000CCA071017*** on 0:0:0 and 0:0:0
5000CCA071016*** on 0:0:0 and 0:0:0
5000CCA07101A*** on 0:0:0 and 0:0:0
5000CCA071015*** on 0:0:0 and 0:0:0
5000CCA07101A*** on 0:0:0 and 0:0:0
5000CCA071016*** on 0:0:0 and 0:0:0

8 disks were available to be examined for TOCs.

InServ cli% setsysmgr tocgen 159864
Are you sure you want to run setsysmgr tocgen?
select q=quit y=yes n=no: y
InServ cli% showsys
Error: The cache server is waiting for the system manager to finish reporting the system configuration and status. Please try again later.
InServ cli% showtask
System manager is still initializing - try this command later.
Use 'showsysmgr' to see the current system state.
InServ cli% showsysmgr
System is reporting an unknown initialization type: ms_tocgen
TOC quorum found for TOC 159864, but waiting for nodes 1 to boot up because we need to recover from a previous powerfail.-You can use 'setsysmgr force_iderecovery' to force recovery with possible data loss.

TOCs found:
Valid TOC: Name(somename) Sysid(23069) Gen(159864) Modified(2020-11-27 11:31:56 EET) Disk count(8/8)

8 disks were available to be examined for TOCs.

InServ cli% setsysmgr force_iderecovery
Are you sure you want to run setsysmgr force_iderecovery?
select q=quit y=yes n=no: y
InServ cli% showtasks
invalid command name "showtasks"
InServ cli% showtask
System manager is still initializing - try this command later.
Use 'showsysmgr' to see the current system state.
InServ cli% showsysmgr
System is in the process of starting up.

InServ cli% showsysmgr
System is up and running from 2021-01-07 18:19:31 EET
InServ cli%

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