HPE 3PAR StoreServ Storage

Re: problem to patch 3par OS

 
paymanzox
Advisor

problem to patch 3par OS

hello everyone 

I updated 3par os drom 3.2.2 to 3.3.1 but when i want patch with new update i have this error in check status for update

thank you

Sale serial number mismatchSale serial number mismatch

8 REPLIES 8
Cali
Honored Contributor

Re: problem to patch 3par OS

Hi,

if you do a

shownode

Do they have the same S/N xxx-0 and xxx-1?

Cali


======================
I'm not an HPE employee, so I can be wrong.
paymanzox
Advisor

Re: problem to patch 3par OS

Hi
I do that but Problem still exist.
It sound say serial number is mismatch and I don't know what is it!
paymanzox
Advisor

Re: problem to patch 3par OS

Hi I do that .it is same
sbhat09
HPE Pro

Re: problem to patch 3par OS

Hello @paymanzox,

Please check if my posts in this discussion chain help you:

https://community.hpe.com/t5/HPE-3PAR-StoreServ-Storage/3Par-7200-Interface-Card-0-Failed-Interface-Card-Firmware/m-p/7142392#M6843

Regards,
Srinivas Bhat

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paymanzox
Advisor

Re: problem to patch 3par OS

hello again @sbhat09 

i have 2 issue for your Sujection :

1-  I use 3par 8440 and this configure bit diffrent with whack mode in 7200

2- ba so nshownode -i -svc i havnt any mismatch node ID!

 

sbhat09
HPE Pro

Re: problem to patch 3par OS

Hello @paymanzox,

I didn't get this:

2- ba so nshownode -i -svc i havnt any mismatch node ID!

<The screenshot in your original post says there is node id mismatch?>

Regards,
Srinivas Bhat


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paymanzox
Advisor

Re: problem to patch 3par OS

Hello @sbhat09 

 

as u can see this is ouput of shownode -is -svc 

3par.jpg

veeyarvi
HPE Pro

Re: problem to patch 3par OS

Hi paymanox,

 

This needs to be checked using the root credentials and fixing serial number needs the node to be shutdown (and using the serial cable). Please contact support if this array still has a valid contract.


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