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A Corrected Platform Error

 
raiden
Regular Advisor

A Corrected Platform Error

Can someone help me to find out why this error has occured and what further checks needs to be done.

Summary:
A Corrected Platform Error was reported by PCI bus.


Description of Error:

A platform error was corrected by the firmware/hardware. The error
occurred on the Host Bridge Adapter. More information is available in the
Event Details section of this event.

Probable Cause / Recommended Action:

Contact your HP Support Representative to have the Host Bridge Adapter
Interfaces checked.
9 REPLIES 9
Dave Hutton
Honored Contributor

Re: A Corrected Platform Error

Check in /var/adm/syslog/syslog.log | grep EMS

If it triggered from EMS it usually gives some command you can run to gather more information.


melvyn burnard
Honored Contributor

Re: A Corrected Platform Error

As it says, you appear to have had an error on your oci hardware. Log a call with your local HP Support office
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Murat SULUHAN
Honored Contributor

Re: A Corrected Platform Error

Hi Raiden

check /var/opt/resmon/log/event.log file for details

It also display EMS site link about recommended action

Best Regards
Murat
Murat Suluhan
raiden
Regular Advisor

Re: A Corrected Platform Error

Hi Dave,

I got the above output only after excuting that command from the EMS event.

EMS event was

------ EMS Event Notification ------ Value: MAJORWARNING (3) for Resource: /system/events/cpe/cperrors (Threshold: >= 3) Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 172425218 -r /system/events/cpe/cperrors -n 172425248 -a'
Dave Hutton
Honored Contributor

Re: A Corrected Platform Error

Cut and paste the last bit into the command prompt:
/opt/resmon/bin/resdata -R 172425218 -r /system/events/cpe/cperrors -n 172425248 -a

It may give more information. Like mentioned about though, my guess is a call is in order.


Murat SULUHAN
Honored Contributor

Re: A Corrected Platform Error

Hi

please run the command

/opt/resmon/bin/resdata -R 172425218 -r /system/events/cpe/cperrors -n 172425248 -a'

Best Regards
Murat
Murat Suluhan
raiden
Regular Advisor

Re: A Corrected Platform Error

I did run the command and here is the output. I just need to know where can i find more information about this error.

Is it a error related to the adapter or something else.

Summary:
A Corrected Platform Error was reported by PCI bus.


Description of Error:

A platform error was corrected by the firmware/hardware. The error
occurred on the Host Bridge Adapter. More information is available in the
Event Details section of this event.

Probable Cause / Recommended Action:

Contact your HP Support Representative to have the Host Bridge Adapter
Interfaces checked.

Dave Hutton
Honored Contributor

Re: A Corrected Platform Error

Not a whole lot of extra info eh?

Like Melvyn suggests, HP is probably the only one who can tell more.
Murat SULUHAN
Honored Contributor

Re: A Corrected Platform Error

Same post again

Hi Raiden

check /var/opt/resmon/log/event.log file for details

It also display EMS site link about recommended action

Best Regards
Murat
Murat Suluhan