A6826A unclaimed STK L700

[Angel Morss]

I have RP3440 running HP-UX 11i when I done the zoning on the switch

1. system boot shown:

0/3 lba
fcd: Claimed HP A6826-60001 PCI/PCI-X Fibre Channel port at hardware path 0/3/1/0 (FC Port 1 on HBA)
0/3/1/0 fcd
fcd: Claimed HP A6826-60001 PCI/PCI-X Fibre Channel port at hardware path 0/3/1/1 (FC Port 2 on HBA)
0/3/1/1 fcd

0/4 lba
fcd: Claimed HP A6826-60001 PCI/PCI-X Fibre Channel port at hardware path 0/4/1/0 (FC Port 1 on HBA)
0/4/1/0 fcd
fcd: Claimed HP A6826-60001 PCI/PCI-X Fibre Channel port at hardware path 0/4/1/1 (FC Port 2 on HBA)
0/4/1/1 fcd

2.
#swlist -l bundle

FibrChanl-01 B.11.11.05 PCI-X FibreChannel;Supptd HW=A6826A,A978A,A9784A,AB465A

3 #ioscan -fn

unknown -1 0/4/1/0.5.16.255.0.0.0 UNCLAIMED UNKNOWN STK L700

Anybody can help?

[Sameer_Nirmal]

It is a problem with device driver being not configured in the kernel.

Check the required drivers are there in kernel using
# lsdev -d sctl
# lsdev -d schgr

If not then you have to add them using SAM or by adding them in /stand/build/system file
and rebuild the kernel manually , reboot the system thereafter.

You should see in the ioscan , STK L700 in claimed state. Then you need to create a device file for picker/robotics.
Remember you need to use sctl driver only for picker device as FC interface is in use.

[Andrew Rutter]

hi, the drivers are present and installed for the fc cards, but there is no software drivers for the storagetek library attached.

you will need to install some form of backup software which has the support and drivers for the library to control it.

have you any installed?

Andy

[Angel Morss]

I add schgr via sam which rebuit kernel and reboot now I see L700 as following:

autoch 0 0/4/1/0.5.16.255.0.0.0 schgr CLAIMED DEVICE STK L700 /dev/rac/c4t0d0

Then I followed 'insf -e' to create device file name.

Thanks a prompt response with the lighting resolution.

Only the side note: I spoke to Veritas tech support to see if theirs software will carry device driver to fix this problem they said if 'iscan' do not see then they can't help.

[Angel Morss]

The problem resolved.