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Attention LED

 
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Delrish
Trusted Contributor

Attention LED

Hello,

I have two HP 9000 Servers(9000/800/L3000-7x). On both of them, Attention LEDs are flashing all the time. I look into the rp54xx information CD, It says , this attention ( when Run LED is on and Fault LED is off, but Attention LED is flashing ) mean: ‘ There was a system interruption that did not take the system down” my question is, what is this interruption and how can I find it and resolve the problem?


Alire
9 REPLIES 9
Robert-Jan Goossens_1
Honored Contributor
Solution

Re: Attention LED

Hi Alire,

You will have to logon to the GSP from your console and read the error logs.

from console, press ctrl+b
GSP> sl
press 'e'
press 'n' (for filtering)
press 'q' (quit)
GSP> co (back to console)

Hope this helps,
Robert-Jan
Delrish
Trusted Contributor

Re: Attention LED

Hi Robert,

Thank ypu for the help.I connect to GSP successfully and find the error. It is related to I/O. Foloowing you will find the error:

ALERT LEVEL: 2 = Non-Urgent operator attention required.
SOURCE: 8 = I/O
SOURCE DETAIL: 5 = I/O device adaptor SOURCEID: 0
PROBLEM DETAIL: 6 = Configuration error
CALLER ACTIVITY: 2 = Config STATUS: 4
CALLER SUBACTIVITY: 00 = implementation dependent
REPORTING ENTITY TYPE: 0 = System firmware
REPORTING ENTITY ID: 00
0x0000002685002004 000000FF FF04FF83 Type0 = Data field unused.

Is there a refrence to find the solution for the problems reported by GSP?
Is it really miss configuration?
Should I configure I/O adaptor?How? Please advice.

Alireza
Robert-Jan Goossens_1
Honored Contributor

Re: Attention LED

Hi Alireza,

Difficult question from the above message.

How well up to date is your server with patches ?

What are you running 11.0 11.11 ?

What is your PDC firmware version (latest 44.12 PDC)

11.0
http://www4.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.patchDetail{PHSS_25103,firmware:osinit}|&patchid=PHSS_30839&context=firmware:osinit
11.11
http://www4.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.patchDetail{PHSS_25103,firmware:osinit}|patch.breadcrumb.patchDetail{PHSS_30839,firmware:osinit}|&patchid=PHSS_30632&context=firmware:osinit

latest HWE patch bundle
http://www.software.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B3782HWE

latest Quality Packs patch bundle
http://www.software.hp.com/portal/swdepot/displayProductInfo.do?productNumber=QUALITYPACK

Best regards,
Robert-Jan
Robert-Jan Goossens_1
Honored Contributor

Re: Attention LED

forgot to add.

check your GSP version too. There are two types A and B depending on the revision of your GSP.

A0112
http://www4.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CPREGSPA0112&context=firmware:cpu

B0220
http://www4.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CCANGSPB0220&context=firmware:cpu
Delrish
Trusted Contributor

Re: Attention LED

Hi

I installed GOLDQPK11i_B.11.11.0412.5.depot and HWEnable11i_B.11.11.0412.5.depot .
My GSP's Revision number of the currently installed firmware is B.02.20.

I have not installed PHSS_30632. I download it and after installation coma back to you.


Best Reagrds,
Alireza
Delrish
Trusted Contributor

Re: Attention LED

I made a mistake . my firmawre is 44.12, SO it does not need PHSS_30632.

Everythings are same as you worte i your prevouis mail.However GSP reporte the same error still after rebooting the system.

Alireza
Robert-Jan Goossens_1
Honored Contributor

Re: Attention LED

ok,

It is an io device reporting an error. What kind of io devices do you have ?

Check the /var/tombstones/ts99 file, could be it is reporting more information.

Also check the /var/adm/syslog/syslog.log file for errors.

Start xstm and check if support tool manager is reporting a specific error.

Best regards,
Robert-Jan
Delrish
Trusted Contributor

Re: Attention LED

Hi

I read the syslog and st99 and could not find any special thing that be related to I/O error.

I attached the files for you.

about XSTM. there are some I/O error that are related to FC. Find the attached for this log too.

Alireza
Delrish
Trusted Contributor

Re: Attention LED

I did not find the root of the problem that GSP reported, But I learned to check the GSP.