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CPU missing

 
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Jeffrey F. Goldsmith
Super Advisor

CPU missing

This morning when I started Glance and checked on my CPU's I only see 3 of them. Does anyone know how I can check to see what happened to the fourth CPU?

It is an L2000 with HP-UX 11.0
14 REPLIES 14
Selvaraj
Advisor
Solution

Re: CPU missing

Hi,

If you have GSP access, then go to GSP prompt
and type "SS". You may see all 4 CPUs or 3
may be active. YOu will see the status of 4th one.

If you would have been rebooted the box, then
look for "syslog" file in /var/adm/syslog and
grep the term "processor". You can also use
"top" command to see the processors status.

Other method, use "cstm" command and map for "cpu" devices and run info to generate infolog. Then view them. You will get the answer in minute.

Reply me for any comments.

-Selvaraj
You can do it man !
Jeffrey F. Goldsmith
Super Advisor

Re: CPU missing

I was checking the GSP when I received your e-mail. With the SS command I see all four processors but the fourth processor (3) in installed but not configured.

Whats up with that?

What do i need to do to get it configured again?
Jeff Schussele
Honored Contributor

Re: CPU missing

Hi Jeff,

What you need to do is go back to the GSP & look at the error logs. I think you'll find that during one of the last (if not last) boots you'll see that it errored out on a POST & was deconfigured. The other possibility was that is was manually deconfigured from the BCH menu by someone.
If it errored out log a HW call with the RC.

HTH,
Jeff
PERSEVERANCE -- Remember, whatever does not kill you only makes you stronger!
Selvaraj
Advisor

Re: CPU missing

Hi Jeff,

If you are not familiar with "cstm" command, then just type the following command to get info log.

=======================================
echo "selclass qualifier cpu;info;wait;infolog"|cstm |more
=======================================

It is one line command.

Thanks
Selva
You can do it man !
Michael Tully
Honored Contributor

Re: CPU missing

It could be that the 4th CPU is in fact dead .... Have a look at the difference in the two tombstone files. (/var/tombstones/ts99 and ts98)
Anyone for a Mutiny ?
Michael Steele_2
Honored Contributor

Re: CPU missing

Please attach /etc/shutdownlog or note any panic's.

Also check for ICOD.

# swlist -l fileset | grep -i -icod

And check STM for your missing CPU's status. Should be displayed here.

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Selvaraj
Advisor

Re: CPU missing

Hello Jeff,

It looks like hardware problem. Why don't you try one complete reboot before logging for hardware call. Shutdown the machine, power off and then power on again. Stop at boot prompt and check configuration/ information/ service menu. Then boot with primary root disk. This may helps you.

Good luck.

-Selva
You can do it man !
Jeffrey F. Goldsmith
Super Advisor

Re: CPU missing

I went out and checked /var/tombstones/ts98 and /ts99.

ts98 had all 4 CPU's and ts99 only had 3 CPU's.

I think that I am going to have to report this as a bad processor.
Jeffrey F. Goldsmith
Super Advisor

Re: CPU missing

i checked the /ect/shutdownlog but didnt find anything (no panics).

I have to contact all the departments that are using this box to schedule a reboot.

Anything else I can check for?