CPU missing

[Saurav_1]

Hi,

UR problem is resolved. The time stamp of ts99 file will tell when the proc was disconfigurred. contact HP for replacement. More over Pls do assign points accordingly.

Saurav

[Michael Steele_2]

I think Mr. Goldsmith already knows this since its in his posting.

[Stefan Stechemesser]

Hi,

the Event Monitoring Services (EMS) deconfigures a CPU if there have been too many correctable errors (single bit cache errors) to avoid a possible crash due to a multibit error. The CPU is soft deconfigured online (no more processes will start on this CPU) and marked to be hard-deconfigured during the next reboot (=> the error happened before your last reboot). You should check the file /var/opt/resmon/log/event.log. There may be a message telling you why this CPU was deconfigured. It may also be (less probable) that the CPU failed during the selftest and deconfigured itself. Then you have nothing in the event.log file, but maybe in the GSP error log. You can reenable the CPU by rebooting, press any key within 10 seconds on the console after the selftests and then enter the Service Menu by entering "ser" at the BCH prompt. Then you can use the "cpu" command to verify which CPU is deconfigured. Enter "cpu X on" to reenable the CPU (X is the number of the deconfigured CPU).
Of cause it would make sense to call the next HP response Center and let them find out if this CPU better should be replaced ...

Best regards

Stefan

[Jeffrey F. Goldsmith]

Hello, I just got done booting my server and when the server first started up I received my first error. It looks like I am having a hardware error.

I am attaching the information.

[Michael Steele_2]

Yes. CPU 3 is deconfigured.

Time for a replacement.