Cell Boot is blocked

[shashi kanth]

RP7420. HP-UX 11iv3.

MP shows one of the cell boot is blocked.

HW status for Cell 1 : FAILURE DETECTED
Power status : OFF, no fault
Boot is blocked

How to make cell boot unblock from MP? 

I am not able to boot the OS because of this issue. Someone please tell me how to unblock boot on the cell from MP?

Thanks & Regards,

Shashi Kanth

[Ivan_Sark]

Can you power the cabinet ok? and then the cell? Does the MP let you?

[Torsten.]

How about the status (MP -> PS command)?

[shashi kanth]

Cabinet is powerd on, both cells are powerd on, but one cell boot is blocked and another cell boot is unblocked.

Enter cell number: 0
HW status for Cell 0 : FAILURE DETECTED
Power status : on, no fault
Boot is not blocked

HW status for Cell 1 : FAILURE DETECTED
Power status : on, no fault
Boot is blocked

HW status for rp7420 cabinet : NO FAILURE DETECTED

[Torsten.]

And what do you get if you run the MP -> PS command for these cells and the cabinet?

[Ivan_Sark]

Check sysrev also to see if the values are ok and are not zero.

I had a very similar situation with the cell like this where I had to change the backplane. 

[shashi kanth]

MP-> PS.

Cabinet

---------------------------------------------------------------------------------

HW status for rp7420 cabinet : NO FAILURE DETECTED

Power switch is on
Right Door is closed
Top Door is closed
Left Door is closed

Total Power Available 7200 VA
Total Power Needed 2177 VA
Power Redundancy : redundant
Power Viability : viable


 Power Status
---------------+-----+-----+-------+-----+
               |     |     |       |     |
               | Sys |     |  IO   |     |
               |Bkpln|Cells|Chassis| BPS |
               |     | 0 1 | 0   1 | 0 1 |
---------------+-----+-----+-------+-----+
 Populated     |  *  | * * | *   * | * * |
 Enabled       |  *  | * * | *   * | * * |
 Power OK      |  *  | * * | *   * | * * |
 Warning/Fault |     |     |       |     |
 Attention LED |     |     |       |     |


 AC Line status:
  Line A0 Present
  Line A1 Present
  Line B0 Present
  Line B1 Present

               -- Press <CR> to continue, or 'Q' to Quit --

Front Fan Speed   : normal
Rear Fan speed    : normal
I/O Bay Fan Speed : normal
Temperature state : normal
Main Fan Redundancy   : redundant
I/O Fan Redundancy    : redundant
Overtemp Shutdown Enabled


            | BPS |     PCI     |
            | Fans|     Fans    |
            | 0 1 | 0 1 2 3 4 5 |
+-----------+-----+-------------+
  Populated | * * | * * * * * * |
  Failing   |     |             |
  Failed    |     |             |

            | Standby/Main Fans |
            |                   |
            | 0 1 2 3           |
+-----------+-------------------+
  Populated | * * * *           |
  Failing   |                   |
  Failed    |                   |

            |  Cell Fans |
            |   CPU    C |
            | 0 1 2 3  C |
+-----------+------------+
 Cell 0     |            |
  Populated | * * * *  * |
  Failing   |            |
  Failed    |            |
 Cell 1     |            |
  Populated | * * * *  * |
  Failing   |            |
  Failed    |            |

Cell 0

---------------------------------------------------------------------------------------------------

HW status for Cell 0 : NO FAILURE DETECTED

Power status : on, no fault
Boot is not blocked
PDH memory is shared
Processor Compatibility : OK
RIO cable status : connected
RIO cable connection physical location : PCI Domain 0
Core cell is cell 0
Attention Led is off

PDHC status Leds :  ****

CPU Module Slot    0 1 2 3
 Populated         P P P P
 Local 48V Good    * * * *
 Power Enabled     * * * *
 Power Good        * * * *

   (* - True, P - Processor, T - Terminator)



DIMMs populated:
0 . . . 4 . . . 8 . . .12 . . .
*   *   *   *   *   *   *   *   

                                  1 1 1 1 1 1
VRM's           1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
 Present      : * * * * * * * * * * * * * * *
 Enabled      : * * * * * * * * * * * * * * *
 Pwr Good     : * * * * * * * * * * * * * * *


Front Side Bus Freq.    : 200 MHz
CPU Core Freq.          : 1100 MHz
CPU Part Number         : PA8900

System Boot Rom (SFW) firmware rev  24.001
PDH controller (PDHC) firmware rev 3.030, built THU JUL 27 21:18:14 2006
MICE revision is 1.0

Cell 1

------------------------------------------------------------------------------

HW status for Cell 1 : FAILURE DETECTED

Power status : on, no fault
Boot is blocked
PDH memory is shared
Processor Compatibility : OK
RIO cable status : connected
RIO cable connection physical location : PCI Domain 1
Core cell is INVALID
Attention Led is off

PDHC status Leds :  -**-

CPU Module Slot    0 1 2 3
 Populated         P P P P
 Local 48V Good    * * * *
 Power Enabled     * * * *
 Power Good        * * * *

   (* - True, P - Processor, T - Terminator)



DIMMs populated:
0 . . . 4 . . . 8 . . .12 . . .
*   *   *   *   *   *   *   *   

                                  1 1 1 1 1 1
VRM's           1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
 Present      : * * * * * * * * * * * * * * *
 Enabled      : * * * * * * * * * * * * * * *
 Pwr Good     : * * * * * * * * * * * * * * *


Front Side Bus Freq.    : 200 MHz
CPU Core Freq.          : 1100 MHz
CPU Part Number         : PA8900

System Boot Rom (SFW) firmware rev  24.004
PDH controller (PDHC) firmware rev 3.031, built THU NOV 09 21:37:37 2006
MICE revision is 1.0

[shashi kanth]

MP:CM> sysrev

    Cabinet firmware revision report

PROGRAMMABLE HARDWARE :

System Backplane :   GPM          FM        OSP
                   -------     -------    -------
                     1.004       1.002      1.002

PCI-X Backplane  :   LPM          HS
                   -------     -------
                     2.000       1.000

Core IO          :  Master       Slave
                   --------     -------
                      2.011       2.011

                     LPM        PDHC
                   -------    -------
Cell 0 :             1.002      1.010
Cell 1 :             1.002      1.010


FIRMWARE:

Core IO
  Master        :  A.008.008
  Event Dict.   :          1.021
  Slave         :  A.008.008
  Event Dict.   :          1.021

Cell 0
  PDHC          :  A.003.030
  Pri SFW       :     24.001 (PA)
  Sec SFW       :      3.096 (IA)

Cell 1
  PDHC          :  A.003.031
  Pri SFW       :     24.001 (PA)
  Sec SFW       :     24.004 (PA)

[Ivan_Sark]

Cell 1 shows invalid, almost the same symptoms I had.

Have you reseated cell 1? if yes 

Have you powered off the system, pulled the 4 power cables off waited 2 minutes and repowered the box?

[Holger G · Accepted solution]

Hi Shashi Kanth,

you can boot a cell which just stopped at BIB (Boot is Blocked) with the MP:CM> BO command.

However, there might be a reason / issue which caused to stop the cell.
E.g. in your case the two cells have different firmware. - They will not work in the same partition.

Kind Regards

Holger

I am an HP employee.
Was this post useful? - You may click the KUDOS! Star.

[Torsten.]

cell0:
System Boot Rom (SFW) firmware rev 24.001
PDH controller (PDHC) firmware rev 3.030, built THU JUL 27 21:18:14 2006

cell1:
System Boot Rom (SFW) firmware rev 24.004
PDH controller (PDHC) firmware rev 3.031, built THU NOV 09 21:37:37 2006



Consider to use MP's "DFW" command to adjust this (power off the system)!

[shashi kanth]

Thank you Holger.

[Torsten.]

Even if the system is up now, you should care about the firmware.


You currently have a mix of release 4.0 and 4.2.

[shashi kanth]

Thank you Torsten.

In this situation, when cells are having different firmware levels, how to make it equal? How to proceed in such situation?

I have replaced a cell from another rp7420 box, and hence this situtaion occurred.

[Torsten.]

You can either update or duplicate the firmware or even swap the cells daugther board.

Update

Download the bundle and STRICTLY follow the instructions:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=392502&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D2%257CswItem%253Dpf_82060_1%257CswEnvOID%253D54%257CitemLocale%253D%257CswLang%253D%257Cmode%253D4%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Duplicate

- power of the box, run "DFW" from the MP

- select the destination component

- select the source component

- do this once for SFW, once for PDHC

Example:

[mp] MP:CM> dfw
 ...

 Number  Cabinet    Name   Partition  Handle   Firmware Version  Comments
 ------ --------- -------- --------- -------- ------------------ --------
     1         0   PDHC 0A        0      256      A.003.031      Current
     2         0   PDHC 0B        0      264      A.003.027      Old
     3         0    SFW 0A        0      320         23.001      Pri PA
     4         0    SFW 0B        0      328         24.004      Sec PA
     5         0   PDHC 1A        0      257      A.003.031      Current
     6         0   PDHC 1B        0      265      A.003.027      Old
     7         0    SFW 1A        0      321         23.001      Pri PA
     8         0    SFW 1B        0      329         24.004      Sec PA


  Note: You can only duplicate one firmware type at a time.


Enter the Entities to be updated (EX: 7,8) : 2

Enter the source entity for the PDHC firmware image: 1

Are you sure that you want to continue(Y/N): y
 

**** Updating device PDHC 0B ****

Erasing Flash(es). This may take several minutes.

Flash(es) erased successfully.

Programming

Block number   1 : 20480 bytes programmed.
Block number   2 : 40960 bytes programmed.
Block number   3 : 61440 bytes programmed.
Block number   4 : 81920 bytes programmed.
Block number   5 : 102400 bytes programmed.
Block number   6 : 122880 bytes programmed.
  ...

Block number  19 : 368640 bytes programmed.
Block number  20 : 380928 bytes programmed.
Total bytes burned : 380928 bytes.
Flash(es) programmed successfully.


DFW has completed successfully for all entities

Check with "sysrev"

 Swap board

There is a board on the cell between CPU and memory. This board stores the firmware. If not damaged on the old cell, you may try to swap these boards between the old and new cell.