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03-29-2012 04:07 AM
03-29-2012 04:07 AM
Clearing Single Bit Error Logs in CSTM.
Hello All,
There were EMS events for Single Bit Error for 2 Memory DIMM's. The error count for these 2 DIMM were very high and hence we replaced those 2 DIMM's showing Single Bit Error's. After replacing these memory DIMM's the EMS event generation stopped, but the errror count in the CSTM logs were still showing the same for those 2 memory DIMM's. So i want to clear these memory DIMM's error count and bring it to 0 in cstm.
Is there any way i can achieve this?
Thanks,
Vijay
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04-04-2012 03:14 AM
04-04-2012 03:14 AM
Re: Clearing Single Bit Error Logs in CSTM.
Hi Vijay,
You can use CSTM>Logtool Utility for clearing memory log and you can clear the PDT table by interrupting the boot process, entering the service menu, (type ser at the MAIN> prompt,) and typing pdt clear.
This will invoke another reboot, and once the system comes back, you can start monitoring memory all over.
The PDT process de-allocates bad memory.Best not to clear it without replacing.
Logtool Utility:
The Logtool Utility allows you to monitor recoverable errors detected by the computer, such as single-bit memory errors and I/O device errors.
To run the Logtool Utility:
1. Run the Logtool Utility by entering "runutil logtool" at the "cstm>" prompt.
2. Enter the desired commands at the "Logtool Utility>" prompt
3. Information is displayed on the screen.
4. If you run into problems, see the Troubleshooting Tool-Related Problems help topic.
6. Exit Logtool by entering "exit" (EX) at the "Logtool Utility>" prompt.
File Commands:
Save (SAV) - Save Logtool's main window
Print (PRN) - Print Logtool's main window
Exit (EX) - Exit Logtool and return to the STM prompt
Memory Commands:
ClearLog (CL) - Clear the memory log file
SetTimer (ST) - Change the polling interval for logging memory errors
ViewDealloc (VDA) - View errors pertaining to deallocated memory errors
ViewDetail (VD) - View the entire memory log file
Help Commands
Help (HE) - Display online help for Logtool
Version (VERS) - Display Logtool version and copyright information
Control-C - Interrupt the tool.
HTH,
Surendar
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For HP Guided Troubleshooting; http://www.hp.com/support/hpgt
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-04-2012 03:17 AM
04-04-2012 03:17 AM
Re: Clearing Single Bit Error Logs in CSTM.
Hi Vijay,
You Can refer the following link for LOGTOOL UTILITY:
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02620768/c02620768.pdf
HTH,
Surendar
Was the post useful? Click on the WHITE KUDOS! Star.
For HP Guided Troubleshooting; http://www.hp.com/support/hpgt
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-04-2012 09:42 PM
04-04-2012 09:42 PM
Re: Clearing Single Bit Error Logs in CSTM.
thanks for the reply!!
surely i will go through the solutions provided.
Thanks.
iGATE
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04-04-2012 09:57 PM
04-04-2012 09:57 PM
Re: Clearing Single Bit Error Logs in CSTM.
Hi Vijay,
Thanks for the update.
Was the post useful? Click on the WHITE KUDOS! Star.
HTH,
Surendar
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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