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Re: D260/D380 hardware end of support date ?

 
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Philip Chan_1
Respected Contributor

D260/D380 hardware end of support date ?


Hi

Does anyone know by when HP will stop hardware support for the D260 and D380 servers? that I mean replacement parts will no longer available.

TIA

Philip
6 REPLIES 6
Ross Martin
Trusted Contributor
Solution

Re: D260/D380 hardware end of support date ?

D260 has May 31, 2003 as the minimum End of Support life.

D380 Has not been announced.

Hope that helps.

Ross Martin
HP Response Center

Philip Chan_1
Respected Contributor

Re: D260/D380 hardware end of support date ?

Hi,

Our HP sales rep said last week that there is still no end-of-support date determined for the D260 yet. He also mentioned the usual end-of-support date for a server would be 5 years after the server was obsolete, therefore for the case of D260 the end-of-support date should be around 2005 presuming the server was obsolete in year 2000.

Is the information given by our sales rep correct?

~Philip
Vincent Farrugia
Honored Contributor

Re: D260/D380 hardware end of support date ?

No,

Yes that's true, usually it's 5 years after becoming obsolete.

But your sales representative is wrong when saying that there is no end-of-support date determined for the D260. Mr. Martin's answer is correct; he's an HP guy, he should know.

HTH,
Vince
Tape Drives RULE!!!
Patrick Wessel
Honored Contributor

Re: D260/D380 hardware end of support date ?

Philip,
The 5-year rule fits, because the D260 went obsolete on 1 February 1998.
I double checked the 31 May 2003, this is the end of support date for the D260
There is no good troubleshooting with bad data
Philip Chan_1
Respected Contributor

Re: D260/D380 hardware end of support date ?

Thank you all for your input. The resources here seem more reliable !!!
jmb
Regular Advisor

Re: D260/D380 hardware end of support date ?

I'm using this reply to ask a general question about the location, on HP site or anywhere else, of the official HP "EOL" chart. Does that, or something like it, exist? (With support dates, sunset dates, etc).

Thanks!