D370 and A4450A graphics card

[Robert S. White]

I have several D380 and one D370 servers that I have installed A4450A Enhanced Graphics Interface Cards in. All work properly except for the one in the D370. It does not display anything until the computer is at run level 3 and the graphics login screen appears. The firmware version is 38.40. I have tried to discover if there is a firmware update that would correct this, but can not find any firmware updates at all.

[Bernhard Mueller]

Robert,

you should be able to download PDC 42.11 from

http://www4.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CULU4211&context=firmware:cpu

however I doubt that this is the culprit.
Since you have other systems with that card I assume you what to do.

Still you may want to consult this doc
http://docs.hp.com/hpux/onlinedocs/B2355-90122/B2355-90122.html

and that
http://docs.hp.com/hpux/pdf/A3262-90010.pdf

for any additional hints.

Regards,
Bernhard

[Ted Buis]

Are you running the same OS on the D370 as the other systems? What you describe is typical on L-class servers with 11.0 and 11.11. The graphics driver doesn't get loaded until then, is what I had heard mentioned once. Also, there was only one slot where the graphics card was supported on the D-class, so make sure you put the card in the same slot as the others.