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End Of Support Info

 
joe_91
Super Advisor

End Of Support Info

Team:

Where can get the end of the support Information for k460, L-3000 and N4000. We are looking to replace the K's for sure.

Thanks

Joe
10 REPLIES 10
James R. Ferguson
Acclaimed Contributor

Re: End Of Support Info

spex
Honored Contributor

Re: End Of Support Info

joe_91
Super Advisor

Re: End Of Support Info

THANKS. I find under Nclass some numbers like A3639A, A3639B and A3639C. What are those numbers?

Thanks

Joe
Patrick Wallek
Honored Contributor

Re: End Of Support Info

Those are various product numbers for the N-series of machines. Check your support contract, or the label on the machine itself, to see what specific model of the N4000 you have.
spex
Honored Contributor

Re: End Of Support Info

Hi Joe,

The A/B/C is chassis type.

A little research (google.com) turned up:
A3639A = N4000 w/clock speed < 550 MHz.
A3639B = N4000 w/clock speed >= 550 MHz.
A3639C = N4000 rebranded as RP7400

It appears the system board is each is different.

PCS
joe_91
Super Advisor

Re: End Of Support Info

Is there a way to check that number from remote?

Thanks

Joe
James R. Ferguson
Acclaimed Contributor

Re: End Of Support Info

Hi Joe:

See:

http://partsurfer.hp.com/cgi-bin/spi/main

Regards!

...JRF...
melvyn burnard
Honored Contributor

Re: End Of Support Info

posted in wrong forum, moved to more appropriate forum
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Steven E. Protter
Exalted Contributor

Re: End Of Support Info

Shalom Joe,

The utility cstm lets you check CPU speed and such from a menu interface.

The model command from the OS usually gets you enough informaiton to know what type of machine it is and what the CPU speed is.

Replace the K's for certain. The L3000 probably is pretty much at the end of its life cycle, I can't find a link to buy them any more. They are rp5470. The N4000, now rp7400 are also hard to find.

These are all PA-RISC boxes and HP is fighting hard to stop building them and move everyone to Itanium 2.

SEP
Steven E Protter
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Andrew Rutter
Honored Contributor

Re: End Of Support Info

Joe,

you can run the infolog tool within the STM diagnostics will tell you.

Also #pdcinfo may tell you aswell, if the #model command doesnt

Andy