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End-of-Service for HP 9000/800/N4000-55

 
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Satan Kumar
Advisor

End-of-Service for HP 9000/800/N4000-55

Any one please let me know end of support for HP 9000/800/N4000-55

My one Unix box says only 9000/800, which model is this one?
13 REPLIES 13
Patrick Wallek
Honored Contributor

Re: End-of-Service for HP 9000/800/N4000-55

My N4000 with 440 MHz processors is scheduled to be desupported 12/31/2009 according to my most recent support contract.
Dennis Handly
Acclaimed Contributor

Re: End-of-Service for HP 9000/800/N4000-55

>which model is this one?

The model(1) command will give you more details.
YAQUB_1
Respected Contributor

Re: End-of-Service for HP 9000/800/N4000-55

Hi Kumar,

U jest type as a root user "# model" command.

Thanks--Yaqub
HP Support!!!
Satan Kumar
Advisor

Re: End-of-Service for HP 9000/800/N4000-55

Thanks alot, the date 12/31/2009 looks to be correct info for even N4000-55.

Thanks alot.
Robert-Jan Goossens_1
Honored Contributor
Solution

Re: End-of-Service for HP 9000/800/N4000-55

Hi,

I believe the N4000-55 is also known as the rp7400 product number A3639C. Have a look at this public doc.

http://h20338.www2.hp.com/hpux11i/downloads/public_hp-ux_systems_support.pdf

REgards,
Robert-Jan
Satan Kumar
Advisor

Re: End-of-Service for HP 9000/800/N4000-55

Hi Robert,

The document at link http://h20338.www2.hp.com/hpux11i/downloads/public_hp-ux_systems_support.pdf is really helpful.

I have another question now, in the table for N4000 and rp7400 server, can we upgrade OS to HPUX 11.23? The document says N/A in column (Title: HP-UX 11i v2 September 2004 (B.11.23) PA-RISC & Itanium).

I really got confused with word "N/A" (NO/YES/64 under this column is fine whith me). What is actullay meaning N/A

Re: End-of-Service for HP 9000/800/N4000-55

Yes, the N4000 support 11iv2. See the 11iv2 release notes here:

http://docs.hp.com/en/5992-1968/ch04s21.html

Check out the minimum GSP and PDC firmware levels required here:

http://docs.hp.com/en/5991-0703-en/5991-0703-en.pdf

You will aslo need to check out whether all your IO cards are supported (for example HVD FWD SCSI cards aren't supported with 11iv2):

http://docs.hp.com/en/SFWM1/ch04.html

HTH

Duncan

HTH

Duncan
Dennis Handly
Acclaimed Contributor

Re: End-of-Service for HP 9000/800/N4000-55

>What is actual meaning of N/A?

I assume it means Not Available or Not Applicable.
In the case of N4000, I'm not sure why they had N/A for 11.23 but No for 11.31. The first N/A would be related to the fact that PA won't work on the IPF only OS.

So treat "N/A" as don't even think about looking at this server for this release. :-)
Satan Kumar
Advisor

Re: End-of-Service for HP 9000/800/N4000-55

But document at http://docs.hp.com/en/5992-1968/5992-1968.pdf says that N4000 is supported but OS release should be at least Sep 2004 or later. Please refer page 29.

Not sure, which is correct.
Satan Kumar
Advisor

Re: End-of-Service for HP 9000/800/N4000-55

Also, answer from Patrick Wallek says HP 9000/800/N4000-44 EOSL was 12/31/2009.

But latest EOSL document says "Until at least 31-Dec-12", this means it has been extended, right?

Patrick, can you please let me know which contact did you refer, was it based on JAN 2008 revision?

Answer of this, may answer my last query as well.
Patrick Wallek
Honored Contributor

Re: End-of-Service for HP 9000/800/N4000-55

My latest support contract, which was renewed 1 April, says that for my A3639A (HP9000 N4000 Enterprise Server):

Please note HP can no longer support this item from: 12/31/2009

If support has been extended, it has not been noted on my support contract.
Satan Kumar
Advisor

Re: End-of-Service for HP 9000/800/N4000-55

Thanks all for providing information as needed. I will colse this thread now.
Satan Kumar
Advisor

Re: End-of-Service for HP 9000/800/N4000-55

Got clarification as needed.