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Error message while booting an rp7410

 
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Robin van Harreveld_3
Occasional Contributor

Error message while booting an rp7410

Hello,

While booting a rp7410 the cell board gives
the following errors.

HW status for Cell 1 : HARDWARE FAILURE DETECTED
Boot is Blocked
PDH memory is not shared.

A while later cell 1 seems to be ok.

HW status for Cell 1 : NO FAILURE DETECTED
Power status : on, no fault
Boot is not blocked
PDH memory is shared
RIO cable status : connected
RIO cable connection physical location : IO Chassis 1
Core cell is cell 1
Attention Led is off

Is this to be considered a problem or is this a normal (boot) issue.

Please let me know,

Robin
6 REPLIES 6
Joshua Scott
Honored Contributor
Solution

Re: Error message while booting an rp7410

It is normal for an rp7410 cell board to say 'FAILURE DETECTED' so I would need to see the error log to determine if there was a problem.
In the MP:
MP> SL
MP:SL> E
Now, press return to show the error logs.

Also:
MP> CM
MP:CM> SYSREV
to display the firmware revisions

Thanks,
Josh
What are the chances...
Robin van Harreveld_3
Occasional Contributor

Re: Error message while booting an rp7410

Thank you Josh

I will try to get the log files as soon as possible.

Robin
Robin van Harreveld_3
Occasional Contributor

Re: Error message while booting an rp7410

Hello Josh,

Here is the log file you requested.

Let me know,

Robin
Prashanth.D.S
Honored Contributor

Re: Error message while booting an rp7410

Hi Robin,

Could not find any potential issue with the system or hardware failure from the GSP logs....

System firmware on system is 6.3 current version is 6.5 would recommend you to upgrade it..

Best Regards,
Prashanth
Prashanth.D.S
Honored Contributor

Re: Error message while booting an rp7410

Also would recommend you to check the ps output to check if there are any BPS faulty..

MP:CM>ps === > select the option t

Best Regards,
Prashanth
Robin van Harreveld_3
Occasional Contributor

Re: Error message while booting an rp7410

Thank you Prashanth,

We will upgrade the GSP firmware.
Good to know that this was no issue.

Robin