External LTO Drive nor detecting on HP RX 4640

[Abhishek_10]

I tried to connect HP Storage works Ultrium 460 on the External Port on the Card A6829 but its not detecting.
in "ioscan -funC ext_bus" its showing the controller but the drive is not detecting.
Kindly help.

[Torsten.]

In this storage area you need to tell about your operating system!

From the command I know it is hp-ux, but what version?

My first idea is to check if the "stape" driver is installed - check this please.

# kcmodule stape

Please provide the output of

# ioscan -fn

[YAQUB_1]

Hi Abhishek,

U can check first Ur external tape drive rear view....two SCSI ports or one...if it is two then U put upper port SCSI cable then U put lower port terminator if it is available & check which number if there by default "3" & 3 is good.

Check the SCSI cable & SCSI card is ok then execute from OS level "ioscan" "insf -e" "ioscan -fnC tape". Now what is status pls inform

Thanks--Yaqub
I am a Customer Advocate!!!

[tkc]

make sure this patch is installed :

for hp-ux 11.oo :
PHKL_35993 : s700_800 11.00 SCSI Tape (stape) cumulative

for hp-ux 11.11 :
PHKL_34552 : s700_800 11.11 SCSI Tape (stape) cumulative

[Abhishek_10]

The issue has been resolved.

The problem was the HDD was configured in duplex mode, hence the external port was not working.

After configuring HDD in simplex mode the issue was resolved.

Thanks for you help