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Fault BF00

 
Tomek_1
Advisor

Fault BF00

Hello
Where can i find the means of server codes. I had a crash of system and i'd like to know why.

Rgds
Tom
9 REPLIES 9
twang
Honored Contributor

Re: Fault BF00

We had a D3X running HP-UX 11.00. It had crashed with this error code BF00 before.
BF00 is generally for "system panic", I think you should further look at /etc/shutdownlog and any crashdump saved under /var/adm/crash.
Tomek_1
Advisor

Re: Fault BF00

It says: 16:02 Tue Sep 23 2003. Reboot after panic: Data memory protection fault.
In the /var/adm/crash are two directory with core and it says: panic Data memory protection fault.

Rgds
Tom
RolandH
Honored Contributor

Re: Fault BF00

We have had a lot of these messages on C3XX Systems. It was almost always a change of the motherboard necessary. The systems was always bootable after the system crash and comes up ok. But after 1-2 days the system crash again.

But the action what to do depends on your hardware.

HTH
Roland

Sometimes you lose and sometimes the others win
melvyn burnard
Honored Contributor

Re: Fault BF00

A DMPF panic is almost always a hardware problem. You need to get the system looked at by HP and a repair done.
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Eugeny Brychkov
Honored Contributor

Re: Fault BF00

Tom,
attach /var/adm/tombstones/ts99 file to your next reply and post your server/workstation model
Eugeny
Stefan Stechemesser
Honored Contributor

Re: Fault BF00

Hi Tom,

hardware (CPU) is a possible cause of this type of error, but there are a lot of patches that fix known software problems (in kernel drivers, network card drivers are very common) which may also cause this type of panic. The only way to find out is to call HP and let a software specialist analyze the dump. Of cause you can also try to install the newest Quality Pack Patchbundle from the Support+ CD (also downloadable from:

http://www.software.hp.com/SUPPORT_PLUS/qpk.html

) or you can search for individual patches in the ITRC with the keyword "memory protection fault" to get a list of patches related to this type of system panic. If the error never happens again after you installed the patches, you will know it was no hardware problem ;-)
Michael Steele_2
Honored Contributor

Re: Fault BF00

I'm assuming D Class server but you can check with this command:

model.

If D Class then note that FLT messages indicate a HW error and not SW and that a Data Page Memory fault can go either SW or HW.
http://docs.hp.com/hpux/pdf/A3262-90013.pdf
http://docs.hp.com/hpux/pdf/A3262-90013.pdf
http://docs.hp.com/hpux/pdf/A3262-90010.pdf

All D Class servers have an inherent single point of failure at the disk controller and system / core I/O board.
Support Fatherhood - Stop Family Law
Tomek_1
Advisor

Re: Fault BF00

I think we must buy a new machine :-)
Michael Steele_2
Honored Contributor

Re: Fault BF00

Here's a D370 for $255. Bidding ends tomorrow:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=3048596874&category=11214&rd=1

Why don't you cannibalize and combine the two?


PS - (* Points for anyone? *)
Support Fatherhood - Stop Family Law