HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

Fault led is Glowing

 
Megha Raju Adhikari
Occasional Advisor

Fault led is Glowing

When i trying to boot L9000 Server following error is comming,

SYSTEM NAME: uninitialized
DATE: 12/21/2005 TIME: 11:47:55
ALERT LEVEL: 7 = reserved

REASON FOR ALERT
SOURCE: 7 = memory
SOURCE DETAIL: 0 = unknown, no source stated SOURCE ID: FF
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH ON ON ON
LED State: Boot Failed. Running non-OS code. Non-critical error detected.
8 REPLIES 8
Jeff Schussele
Honored Contributor

Re: Fault led is Glowing

Hi,

Error is indicating that you have a memory module failure.
You need to log a HW call to the Response Center to have it replaced.
The system will not boot until it's removed/replaced.

HTH,
Jeff
PERSEVERANCE -- Remember, whatever does not kill you only makes you stronger!
Sameer_Nirmal
Honored Contributor

Re: Fault led is Glowing

Hi,

As per the GSP system log, the DIMM at slot "1A" is giving " control address parity error". You need to replace this memory module.

The log also show problem with a cabinet fan no 5. Check the fan if it is jamed or something. It may be required to replace as well.

Log a h/w call to HP and replace those components to get rid of the problems.
KVK
Valued Contributor

Re: Fault led is Glowing

if system is not booting capture the information from MAIN menu > ser ===>enter

Service Menu : MAIN menu > pdt

Anyway your logs indicating the H/W error . I think there might be multibit memory error that's the reason system is not booting
Victor_101
Regular Advisor

Re: Fault led is Glowing

Memory and fan need to be addressed. Worse case if u dont have a contract with HP and u wanna do it urself , unplug this memory at 1A and its counterpart at 1B as per memory installation instructions and try starting , then tackle the fan issue is still not booting , hopefully u have dual fan in which case, you have enough cooling from 1 fan to power on , so unplug that failed fan.. although if it is indeed the fan that is not lettting u boot then it means that u need that fan working to boot.. get a replacement .. or fix it if u have good h/w techies..


Good call Samir,
I am trying to figure out how you assume the exact module , the 1A module is faulty ?? where did u pick that up from ?
Is ther a manual on reading these codes?

Megha Raju Adhikari
Occasional Advisor

Re: Fault led is Glowing

Thanks for the Replies.

my server is running with 4 gb (8X512) starting frm 0A,0B to 3A,3B and dual processor with 440 mhz each. i tryied to boot the server with 0A,0B memory modules. even then also it is not booting. iam getting some alerts like:

SYSTEM NAME: uninitialized
DATE: 12/21/2005 TIME: 11:47:55
ALERT LEVEL: 7 = reserved

REASON FOR ALERT
SOURCE: 7 = Disk
SOURCE DETAIL: 0 = unknown, no source
PROBLEM DETAIL: 0 = no problem detail
Mark Nieuwboer
Esteemed Contributor

Re: Fault led is Glowing

Hi Megha,

It lloks too me there is something wrong with the power.
Your high voltage gives an error. Because your low voltage power is good so therefor the booting process is going futher.
What sometimes does the trick to power off the system. Also remove the power cables for ten minutes then put them back and power on the system. If this did the trick you must look at your firmware probebly your running with an older version off the firmware.

grtz. Mark
Megha Raju Adhikari
Occasional Advisor

Re: Fault led is Glowing

even i did it for one night also. there is no response. any how thanks for the reply.

Sameer can u tell me how can u knw that '1A' module is haveing the problem.

is there any documentation for finding alert codes?? pls let me know...
Devender Khatana
Honored Contributor

Re: Fault led is Glowing

Hi,

While trying to put only two modules in 0a, 0b , have you tried using different two modules in this place.

Divide 8 modules in 4 pairs, and then try installing one pair at a time in the mendatory two slots every time and try reboot. Before every reboot first acknowledge the pending logs in the GSP.

HTH,
Devender
Impossible itself mentions "I m possible"