HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

HP 9000 / L2000 Failure

 
chanka
Occasional Contributor

HP 9000 / L2000 Failure

I’m getting following error messages on L2000. Server getting down in few minutes and when I increased the of speed of fans from the firmware it was running for several hours and got down.


************* SYSTEM ALERT **************
SYSTEM NAME: uninitialized
DATE: 11/28/2005 TIME: 20:55:24
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 6 = platform
SOURCE DETAIL: 3 = cabinet fan SOURCE ID: 4
PROBLEM DETAIL: 4 = fan failure

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASH
System Power is Off.

0x002000646304405F 00000000 00000000 - type 0 = Data Field Unused
0x582008646304405F 0000690A 1C143718 - type 11 = Timestamp 11/28/2005 20:55:24
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:

please let me know your view on this.
3 REPLIES 3
melvyn burnard
Honored Contributor

Re: HP 9000 / L2000 Failure

You appear to have a hardware problem, looks like a fan failure.
Log a call with your local HP Response Centre
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Sivakumar TS
Honored Contributor

Re: HP 9000 / L2000 Failure

Dear Chanka,

Looking at the error message and the prolem, It would be due to the failure/problem with the cabinet blowers.

Please inform the HP support and get the faulty cabinet blower replaced.

With Regards,

Siva
Nothing is Impossible !
Andrew Rutter
Honored Contributor

Re: HP 9000 / L2000 Failure

hi,

fan number 4 has failed in the server, and will need replacing.

this is located on the right of the server looking from the front. You will need to extend it from the rack and remove the side cover. From here you will see 4 fans together behind the scsi disks and one of these will have an amber LED indicating failure.
Also check the error logs in the GSP to make sure its just the one fan.

Andy