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HP 9000 rp3440 cannot start.

 
LuisFSalas
Advisor

HP 9000 rp3440 cannot start.

Hello,

Thank you so much to everybody belonging to this community. I have found really interesting things. Now I write here because I have a problem and I cannot continue solving it.

I have a really old HP-9000 rp3440 server that was broken and I had to replace many hardware. I replaced these items:

- Motherboard 52JAPE4509005139

- HP A7231-66520 SCSI Backplane Board 

- HD SCSI motherboard.

- 4 Gb DDR2 266

Now I can switch on server but it cannot boot from SCSI HD. I used the console to look for message but I have these messages:

 

MP login: Admin
MP password: *****


Hewlett-Packard Integrated Lights-Out HP Integrity and HP 9000

(c) Copyright Hewlett-Packard Company 1999-2006. All Rights Reserved.

MP Host Name: omn01console

Revision E.03.30


*************************************************************************
MP ACCESS IS NOT SECURE
Default MP users are currently configured and remote acce
Modify default users passwords or delete default users (see UC command)
OR
Disable all types of remote access (see SA command)
*************************************************************************

*************************************************************************
Your Certificate is expired.
Use the SO command to generate a new certificate.
******************************************************************


MP MAIN MENU:

CO: Console
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Log
SL: Show Event Logs
CSP: Connect to Service Processor
SE: Enter OS Session
HE: Main Help Menu
X: Exit Connection

[omn01console] MP> co

 

(Use Ctrl-B to return to MP main menu.)

 

- - - - - - - - - - Prior Console Output - - - - - - - - - -
Attempting to load Support Tape using the command
HPUX (;0):SRECOVERY

Utility file header inconsistent: Bad system ID.

ISL> HPUX (;0):SRECOVERY

Utility file header inconsistent: Bad system ID.

ISL>
- - - - - - - - - - - - Live Console - - - - - - - - - - - -


MP MAIN MENU:

CO: Console
VFP: Virtual
CM: Command Menu
CL: Console Log
SL: Show Event Logs
CSP: Connect to Service Processor
SE: Enter OS Session
HE: Main Help Menu
X: Exit Connection

[omn01console] MP> cm

 

(Use Ctrl-B to return to MP main menu.)

 

[omn01console] MP:CM> help


HE

==== MP Help: Main Menu =======================================================

 

Hardware Revision a5 Firmware Revision E.03.30 Oct 27 2006,13:43:15

Integrated Lights-Out for HP Integrity and HP 9000 - Management Processor (MP)

MP Help System

Use Ctrl-B to exit MP command interface and return to the main MP menu.

Enter a command at the help prompt:
OVerview : Launch the help overview
LIst : Show the list of MP Command Menu commands
<COMMAND> : Enter the command name for help on individual command
TOPics : Show all MP Help topics and commands
HElp : Display this screen
Q : Quit help

====
MP:HE>

 

---------------------------------------------------

 

Please, can someone help me to try to restore server?. I have the old HD and I think it is ok. I just need to configure server to boot up from it.

 

Thank you so much in advance.

My best regards,

Luis.

16 REPLIES 16
Torsten.
Acclaimed Contributor

Re: HP 9000 rp3440 cannot start.

>> Attempting to load Support Tape using the command
HPUX (;0):SRECOVERY

Server is trying to boot from tape.

Stop boot process and boot manually from disk.


Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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LuisFSalas
Advisor

Re: HP 9000 rp3440 cannot start.

Hello Torsten,

Thank you so much for you info and for helping me!. You are quite kind.

I could see that Server try to start from tape but to be honest, I am not expertise in these area, so I don't know how to stop the process and to try start from HD.

I use the console command (hyperterminal) and it looks to be "locked". I press Ctrl-B or any other and nothing happen. Also I have the Tape unit connected with a backup of the system and nothing happen....

Please, may you indicate me how to stop the process and how to try start-up from HD placed in scsi socket 2?

Thabk you so much again!!!

Luis.

 

 

Torsten.
Acclaimed Contributor

Re: HP 9000 rp3440 cannot start.

From this prompt

ISL>

type

sea bo

(search boot devices)

 

then select one of them, let's say

ISL> bo P1

(boot path 1)


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
LuisFSalas
Advisor

Re: HP 9000 rp3440 cannot start.

Hello again!!!

Thank you so much for your quick reply. I am going to do it and I will post agan tomorrow morning. The main problem is that when I start server autpomatically try to start from tape and it remain there (i cannot write anything). When I press Ctrl-B I go to the main menu and I can select only the commands:

MP MAIN MENU:

CO: Console
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Log
SL: Show Event Logs
CSP: Connect to Service Processor
SE: Enter OS Session
HE: Main Help Menu
X: Exit Connection

If I press "co" then again try to strat from tape and I cannot write.

Shall I go to "CM" option to try your suggestion?. (sea bo)

Thank you again!!!

Luis.

Torsten.
Acclaimed Contributor

Re: HP 9000 rp3440 cannot start.

Type "co" to get the console.

There you should see the ISL> prompt after boot from tape has failed.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: HP 9000 rp3440 cannot start.

Sorry, this was not correct.

 

From MP type "co" then CTRL+e followed by c f to get write access for console.

You will see something like this:

Duplex Console IO Dependent Code (IODC) revision 1

------------------------------------------------------------------------------
(c) Copyright 1995-2000, Hewlett-Packard Company, All rights reserved
------------------------------------------------------------------------------

Processor Speed State CoProcessor State Cache Size
Number State Inst Data
--------- -------- --------------------- ----------------- ------------
0 440 MHz Active Functional 512 KB 1 MB
1 440 MHz Idle Functional 512 KB 1 MB
2 440 MHz Idle Functional 512 KB 1 MB
3 440 MHz Idle Functional 512 KB 1 MB

Central Bus Speed (in MHz) : 82
Available Memory : 2097152 KB
Good Memory Required : 11588 KB

Primary boot path: 0/0/1/1.2
Alternate boot path: 0/0/2/0.2
Console path: 0/0/4/0.0
Keyboard path: 0/0/4/0.0

Processor is booting from the first available device.

To discontinue, press any key within 10 seconds.

 

 

Press any key now!

 

Type

Main Menu: Enter command or menu > sea

 

Main Menu: Enter command or menu > sea ipl

Searching for device(s) with bootable media
This may take several minutes.

To discontinue search, press any key (termination may not be immediate).


IODC
Path# Device Path (dec) Device Path (mnem) Device Type and Utilities Rev
----- ----------------- ------------------ ------------------------- ----

P0 0/0/2/0.0 ide.0 Random access media 1

IPL
P1 0/1/1/0.0 intscsia.0 Random access media 1

IPL
P2 0/1/1/1.2 intscsib.2 Random access media 1

IPL
P2 intscsib.2 Random access media 1

 

P1 and P2 are the internal disks in this example.

Type "bo P1" or P2 now.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
LuisFSalas
Advisor

Re: HP 9000 rp3440 cannot start.

Hello 
Torsten again.

I have done one step thanks to you. Now I have this error message:

 

- - - - - - - - - - - - Live Console - - - - - - - - - - - -

 

Firmware Version 46.34

Duplex Console IO Dependent Code (IODC) revision 1
------------------------------------------------------------------------------
(c) Copyright 1995-2004, Hewlett-Packard Company, All rights reserved
------------------------------------------------------------------------------

Processor Speed State CoProcessor State Cache Size
Number State Inst Data
--------- -------- --------------------- ----------------- ------------
0 1000 MHz Active Functional 67108864 67108
864
1 1000 MHz Idle Functional 67108864 67108
864

Central Bus Speed (in MHz) :
Available Memory : 4194304 KB
Good Memory Required : Not initialized. Defaults to 32 MB.

Primary boot path: 0/1/1/0.0
Alternate boot path: 0/0/2/0.3
Console path: 0/7/1/1.0
Keyboard path: 0/0/4/0.0


Processor is booting from the first available device.

To discontinue, press any key within 10 seconds.

10 seconds expired.
Proceeding...

Trying Primary Boot Path
------------------------
Booting...
Not a valid boot device (DEV CLASS ERR).
.... FAILED.


Trying Alternate Boot Path
--------------------------
Booting...
Failed to initialize with ENTRY_INIT Status = -7


fffffff9 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
454e4841 0 0 454e4841
0 0 0 0
0 0 0 0
.... FAILED.


Trying Default Boot Path(s)
--------------------------
Booting...
Not a valid boot device (DEV CLASS ERR).
.... FAILED.

Booting...
Failed to initialize with ENTRY_INIT Status = -7


fffffff9 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
454e4841
0 0 0 0
0 0 0 0
.... FAILED.


Terminating selection process.
No boot device found.

---- Main Menu ---------------------------------------------------------------

Command Description
------- -----------
BOot [PRI|ALT|<path>] Boot from specified path
PAth [PRI|ALT] [<path>] Display or modify a path
SEArch [DIsplay|IPL] [<path>] Search for boot devices

COnfiguration menu Displays or
INformation menu Displays hardware information
SERvice menu Displays service commands

DIsplay Redisplay the current menu
HElp [<menu>|<command>] Display help for menu or command
RESET Restart the system
----
Main Menu: Enter command or menu > sea bo

ERROR: Unknown device

Search Table has been cleared

Main Menu: Enter command or menu > sea

Searching for potential boot device(s)
This may take several minutes.

To discontinue search, press any key (termination may not be immediate).


IODC
Path# Device Path (dec) Device Path (mnem) Device Type Rev
----- ----------------- ------------------ ----------- ----
P0 0/0/2/0.0 ide.0 Random access media 1

P1 0/1/1/1.2 intscsib.2 Random access media 1

P2 0/3/1/0.3 Sequential access media 3

 

Main Menu: Enter command or menu > bo p1
Interact with IPL (Y, N, or Cancel)?> n

Booting...
Boot IO Dependent Code (IODC) revision 1


HARD Booted.

ISL Revision A.00.43 Apr 12, 2000

ISL booting hpux

Boot
: disk(0/1/1/1.2.0.0.0.0.0;0)/stand/vmunix
Exec failed: Exec format error

 

ISL>

 

As you can see, now the error is an Exec failed. Does it means that HD is damaged?. Must I try some commands here?.

I have the option to restore a backup from a Tape... Do you klnow the commands to do it?.

My best regards,

Luis.

Torsten.
Acclaimed Contributor

Re: HP 9000 rp3440 cannot start.

P2 is the tape

P2 0/3/1/0.3 Sequential access media 3

try to boot from ("bo P2").


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
LuisFSalas
Advisor

Re: HP 9000 rp3440 cannot start.

Hello Torsten, how are you?.

Finally, following your indications and extra verifications, I have found more hardware problems. I identified that hard disk was damaged, so I used other HD and swapped the motherboard (hard disk motherboard). Now server rp3440 identify HD and it can be acceded. The problem now looks to software. After to try to boot up from P1 device I have these messages:

Information Menu: Enter command > bin

BOOT INFORMATION

Processor Boot ID
--------- -------
0 2
1 2

Autoboot: ON
Autosearch: ON
Autostart: OFF
Fastboot: OFF

Primary boot path: intscsib.
0/1/1/1.2
0/01/01/01.2 (hex)
Alternate boot path: ide.3
0/0/2/0.3
0/0/02/0.3 (hex)
Console path: 0/7/1/1.0
0/07/01/01.0 (hex)
Keyboard path: 0/0/4/0.0
0/0/04/0.0 (hex)

LAN Station Address: 001635-7370d4 (BOOT LAN: 0/1/2/0)

Fri Sep 10 08:54:53 GMT 2021 (20:21:09:10:08:54:53)

Information Menu: Enter command > ls

---- Information Menu --------------------------------------------------------

Command Description
------- -----------
ALL Display all system information
BootINfo Display boot-related information
CAche Display cache information
ChipRevisions Display revisions of major VLSI
COprocessor Display coprocess
FwrVersion Display firmware version
IO Display I/O interface information
LanAddress Display Core LAN station address
MEmory Display memory information
PRocessor Display processor information
WArnings Display selftest warning messages
IORevisions Display IO/Memory Chip revision info

BOot [PRI|ALT|<path>] Boot from specified path
DIsplay Redisplay the current menu
HElp [<command>] Display help for specified command
RESET Restart the system
MAin Return to Main Menu
----
Information Menu: Enter command > bo pri
Interact with IPL (Y, N, or Cancel)?> n

Booting...
Boot IO Dependent Code (IODC) revision 1

IPL error: bad LIF magic.
.... FAILED.

---- Main Menu ---------------------------------------------------------------

Command Description
------- -----------
BOot [PRI|ALT|<path>] Boot from specified path
PAth [PRI|ALT] [<path>] Display or modify a path
SEArch [DIsplay|IPL] [<path>] Search for boot devices

COnfiguration menu Displays or sets boot values
INformation menu Displays hardware information
SERvice menu Displays service commands

DIsplay Redisplay the current menu
HElp [<menu>|<command>] Display help for menu or command
RESET Restart the system
----
Main Menu: Enter command or menu >

As you can see, the last error was:

Booting...
Boot IO Dependent Code (IODC) revision 1

IPL error: bad LIF magic.
.... FAILED.

What is "bad LIF magic" error?. Can I solve it with some verification or commands?.

 

Thank you so much in advance.

Luis.