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HP 9000 server reboot

 
Marc Davin
Occasional Advisor

HP 9000 server reboot

Server reboot or shutdown automatically , and it creates the system alert, but it is not showing any power unit failure, we have 3 power unit connected to the server.

-Lawrance
10 REPLIES 10
mits
Respected Contributor

Re: HP 9000 server reboot

If your system is under HP warranty, contact HP support center. It is the best way to troubleshoot your problem. On the other hand, your system may failed with a software panic. Check your system crash dump. If you need to suspect any hardware, you need to clarify your system model. If it is some legacy server, check GSP activity log. If it is current 9000/PA server, check MP SEL and FPL. It appears you know some alert event. I would suggest you will copy your event detail to this room.
Marc Davin
Occasional Advisor

Re: HP 9000 server reboot

Server is not under warranty,Server model is rp5430 ,from gsp event it gives system alert 14 power failure (low dc voltage),is there any relation between GSP and Power unit, if so can i upgrade the GSP, also is it possible to roll back in case of upgrade failure.
i have check the dc power switch no problem found.
How do i troubleshoot the intermident hardware failure from GSP.

-lawrance
david d_2
Frequent Advisor

Re: HP 9000 server reboot

Lawrence,

You can check your the status of your power system by running PS from the GSP. It may give you an idea of what is going on. Also if you could send along the output of the GSP log it may be helpful.

-Dave
Roberto Arias
Valued Contributor

Re: HP 9000 server reboot

hi all

Please check PDU. Have you got any server connected at the same PDU? I had PDU in failed and this down 5 server ¡¡

regards
The man is your friend
Matti_Kurkela
Honored Contributor

Re: HP 9000 server reboot

How's the quality of the power at your site? If you have brown-outs, it might cause problems like this.

The server's power supplies cannot keep the internal DC power lines stable if the voltage of the wall sockets drops too low.

MK
MK