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07-18-2016 03:18 AM
07-18-2016 03:18 AM
HP C8000 Console Issue
Hi Gurus,
We have one HP C8000 which having the graphic card issue. We have replaced the card and red diagnostic LED behind the server goes after the replacement. However another problem occur. There is no output on the monitor whether through console or through serial connection. This server don't have any OS install yet. We expect to have the server up till BMC.
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07-18-2016 07:44 AM
07-18-2016 07:44 AM
Re: HP C8000 Console Issue
The system is trying to use the graphics console. If you disconnect keyboard and mouse, it is switching back to serial.
Did you try without the graphics card?
Hope this helps!
Regards
Torsten.
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07-18-2016 07:49 AM
07-18-2016 07:49 AM
Re: HP C8000 Console Issue
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01-10-2017 10:28 PM
01-10-2017 10:28 PM
Re: HP C8000 Console Issue
Hi Yeazas,
Please find the following may be useful:
Console Troubleshooting:
1) Check the console monitor plugged in to correct adapter
2)Check Cables
3)If Monitor Not Displaying Anything, Use Serial port A(1) as the console checka nd reconfihure the graphic Console Correctly
4) If still issue with graphic console, check and replace the graphic adapter
Hope this helps.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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