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HP RP 2470 Server Rebooting

 
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mknair
Occasional Contributor

HP RP 2470 Server Rebooting

Dear All ,

My serial console throwing below error message and Server keep on rebooting. Pls help .
***************************************


***** EARLY BOOT VFP : SYSTEM ALERT *****
SYSTEM NAME: hpux10
DATE: 03/01/2004 TIME: 08:10:53
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O
SOURCE DETAIL: 9 = serial SOURCE ID: 0
PROBLEM DETAIL: 3 = functional failure

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH FLASH ON ON
LED State: Unexpected Reboot. Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x00000063890014C0 00000000 00000000 - type 0 = Data Field Unused
0x58000863890014C0 00006802 01080A35 - type 11 = Timestamp 03/01/2004 08:10:53
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display
Anything else redisplay the log entry
->Choice:

************ EARLY BOOT VFP *************
End of early boot detected
*****************************************

************* SYSTEM ALERT **************
SYSTEM NAME: hpux10
DATE: 03/01/2004 TIME: 08:11:27
ALERT LEVEL: 12 = Software failure

REASON FOR ALERT
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH FLASH ON ON
LED State: Unexpected Reboot. Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0xF8E000C01100B800 00000000 0000B800 - type 31 = legacy PA HEX chassis-code
0x58E008C01100B800 00006802 01080B1B - type 11 = Timestamp 03/01/2004 08:11:27
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry


Thanks

Manoj.K.Nair
4 REPLIES 4
Mark Grant
Honored Contributor

Re: HP RP 2470 Server Rebooting

You need to get your HP engineer on site. This looks horribly hardware!
Never preceed any demonstration with anything more predictive than "watch this"
G. Vrijhoeven
Honored Contributor

Re: HP RP 2470 Server Rebooting

Hi Manoj,

You could try booting your server again. And let HP take a look at the messages.
REASON FOR ALERT
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

Could indicatie a CPU problem.

HTH,

Gideon
RAC_1
Honored Contributor

Re: HP RP 2470 Server Rebooting

Hardware problem. Time to call HP engineer.

Anil
There is no substitute to HARDWORK
Steven E. Protter
Exalted Contributor

Re: HP RP 2470 Server Rebooting

This would appear to be a crash.

If the os was running at the time you may get a crash dump. To configure that change the first variable in /etc/rc.config.d/savecrash to 1 and make sure the location is valid.

The next time this happens, or maybe this time there will be a crash file in /var/adm/crash as a subdirectory.

You can analyze the crash and send the reslts to HP's q4 team for analysis. There is a problem though: hp-ux 10. Thats not supported and to get support is going to be costly.

See attachment and call HP hardware if this error is not happening while the os is running.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com