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HP Rack and Power Manager says 42% Charge percent op UPS

 
Silvester2
Frequent Advisor

HP Rack and Power Manager says 42% Charge percent op UPS

hi all,

Our HP RPM says that our UPS is charged for 42%, and this fluctuates between 45 and 36 percent. When i just installed the program it stated 100%, and a few days later it dropped suddenly to about 40%.
We have a second UPS added in the HP RPM, and this one displays the same problems...

The difficulties this brings is that we cannot use the power fail settings optimally, for the ups now only lasts about 6 minutes..

What could be the problem of this?
Is the UPS faulty? is it a bug in the program? or is this normal? The Load of this UPS is only 48%...

Your help is much appreciated....

Silvester Bosman
Lovells.
6 REPLIES 6
Mahesh Kumar Malik
Honored Contributor

Re: HP Rack and Power Manager says 42% Charge percent op UPS

Hi Silvester

It seems to be problem with Software. Try downloading applicable Firmwars upgrades from following site:

http://h18000.www1.hp.com/products/servers/proliantstorage/power-protection/software/hard-firmware.html

Regards
Mahesh
timmy b.
Honored Contributor

Re: HP Rack and Power Manager says 42% Charge percent op UPS

Silvester,
I hope I read that wrong: "We have a second UPS added in the HP RPM."

I hope you do not have two UPS units cascaded, as in one feeding the other, or back-to-back. This is known to often create problems, one symptom being the discharge of batteries. There are several white papers available on the subject.

Please clarify for us!

Thanks,
Tim
There are 10 kinds of people in this world: Those who understand Binary, and those who don't.
Silvester2
Frequent Advisor

Re: HP Rack and Power Manager says 42% Charge percent op UPS

No, that's not the problem.
The 2nd UPS is in a different server room. But also added to the UPS manager. It's not cascaded.

I'm trying to find any firmware.. anyone know where to find these?
I have a HP R3000XR
timmy b.
Honored Contributor

Re: HP Rack and Power Manager says 42% Charge percent op UPS

Sylvester,

Here's a direct link to the 1.09 firmware. Mahesh posted a link above for the main page where I found this.

ftp://ftp.compaq.com/pub/softpaq/sp25501-26000/sp25776.exe

Good Luck - Tim
There are 10 kinds of people in this world: Those who understand Binary, and those who don't.
Silvester2
Frequent Advisor

Re: HP Rack and Power Manager says 42% Charge percent op UPS

ah yes... I should've read more carefully. ^_^
Many thanks, for the both of you :P
Silvester2
Frequent Advisor

Re: HP Rack and Power Manager says 42% Charge percent op UPS

Thread closed.