HP product lifecycle

[Anh.Quan]

Dear Experts,

Currently, our systems are using HP product (HP 9000) and some storage. but We don't know about lifecycle of HP product (Ex: 3 years or 4 years. HP will not support for this product). Please help me this information!

Many thanks and best regards,
Vu

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P.S. This Thread has been moved from Servers --> General to Servers --> HP 9000 - Forum Moderator

[inventsekar_1]

HI Vu,

try this link:

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-001&h_lang=en&h_cc=us&h_product=15351&h_page=hpcom&cc=us〈=en&h_client=S-A-R163-1

http://welcome.hp.com/country/us/en/support.html

HTH
sekar

[Steven E. Protter]

Shalom Vu,

It depends on the product.

If its relatively new there will be support for HP-9000, which does not include Itanium IA64 systems until at least 2013.

These products are built to last. We have many systems over 10 years old in production.

HP would love you to replace everything every three years. There is some logic to this, because the hardware contract under warranty is very low the first three years and then spikes up and rises as the system gets older.

SEP