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тАО10-24-2004 11:50 PM
тАО10-24-2004 11:50 PM
HP9000/800/L2000 server cannot boot up w/o any error on console
I tried to boot up the server but, nothing displayed on the console.
I enter the GSP, VFP showing this;
VFP
This command activates the immediate display of the Virtual Front Panel.
LEDs: RUN ATTENTION FAULT REMOTE POWER
ON FLASH OFF ON ON
LED State: There was a system interruption that did not take the system down.
Check Chassis and Console Logs for error messages.
I checked the log (using SL command)
it showed this message;
SL
Select Chassis Code Buffer to be displayed:
Incoming, Activity, Error, Current boot or Last boot? (I/A/E/C/L) e
Set up filter options on this buffer? (Y/[N]) n
The first entry is the most recent Chassis Code
Type + CR and CR to go up (back in time),
Type - CR and CR to go down (forward in time),
Type Q/q CR to quit.
Log Entry # 0 :
SYSTEM NAME: Backup
DATE: 10/22/2004 TIME: 11:06:04
ALERT LEVEL: 6 = Boot possible, pending failure - action required
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: 0
PROBLEM DETAIL: A = failed or disconnected
CALLER ACTIVITY: 4 = monitor STATUS: F
CALLER SUBACTIVITY: 04 = low voltage power supply
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00
0x0020006A4400404F 00000000 00000000 type 0 = Data Field Unused
0x5820086A4400404F 00006809 160B0604 type 11 = Timestamp 10/22/2004 11:06:04
Type CR for next entry, Q CR to quit.
I've check the processor is ok,
the Processor Support Module also OK
console card also OK
could anybody have any idea how can i solve this problem
thanks & regards
Mike
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тАО10-24-2004 11:58 PM
тАО10-24-2004 11:58 PM
Re: HP9000/800/L2000 server cannot boot up w/o any error on console
Sunil
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тАО10-25-2004 08:59 AM
тАО10-25-2004 08:59 AM
Re: HP9000/800/L2000 server cannot boot up w/o any error on console
If you did not have power poblems, i also suggest opening a call with HP. If you did have
a power failure, just reset the server and boot it up again.
Gideon
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тАО10-25-2004 09:03 AM
тАО10-25-2004 09:03 AM
Re: HP9000/800/L2000 server cannot boot up w/o any error on console
Depending on the age of this system there's a possibility that you may have a defective Power Monitor board which is falsely reporting a power supply problem. Some of the earlier L-class systems would show this problem after short AC power loses. The way to clear it would be to pull *all* power for a minute or two & then power it up.
You may want your friendly CE to check this system - specifically the PM board, it may need to be replaced.
HTH,
Jeff
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тАО10-27-2004 12:30 AM
тАО10-27-2004 12:30 AM
Re: HP9000/800/L2000 server cannot boot up w/o any error on console
you can check the status of you power supplies with the command "PS" on the GSP.
You might find that power supply 0 has failed - this is at least what the chassis code of your error code tells you.
You should call your HP Cupport and have it replaced.
Cheers,
Charlie