- Community Home
- >
- Servers and Operating Systems
- >
- Legacy
- >
- HPE 9000 and HPE e3000 Servers
- >
- Re: HP9000 D380/2 cannot boot! Please help!
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-07-2006 04:22 AM
тАО06-07-2006 04:22 AM
HP9000 D380/2 cannot boot! Please help!
I need urgent help with the following issue:
We have relocated an HP9000 D380/2 Server. The machine was not used for some time after a previous failure (HardDisk) and I have no technical documentation for it.
After cleaning the dust and power up, it stops before booting and displays the console screen with some warnings. After days of serching I could find no service manual for it (it seems it's too old) so this is my last resort.
I have attached a console capture with what I think is relevant info about the machine configuration, chasis codes, and errors.
It looks like the HW config info can't be written into stable storage, but I suspect that is not a eeprom HW problem.
I removed all the extension cards, but with no succes.
Did anybody had this kind of problem, or has any hints, documentation (Service Manual) or any ideeas?
Help will be greatly apreciated!
Thanks in advance!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-07-2006 05:00 AM
тАО06-07-2006 05:00 AM
Re: HP9000 D380/2 cannot boot! Please help!
Try re-set the cpu card, dimms and cables; remove all I/O cards and try again.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-07-2006 06:52 AM
тАО06-07-2006 06:52 AM
Re: HP9000 D380/2 cannot boot! Please help!
I believe it is in the service menu at the BCH.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-07-2006 06:11 PM
тАО06-07-2006 06:11 PM
Re: HP9000 D380/2 cannot boot! Please help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-08-2006 12:20 AM
тАО06-08-2006 12:20 AM
Re: HP9000 D380/2 cannot boot! Please help!
B) Here is a link for a number of D Class servers:
http://docs.hp.com/en/hw.html#D-Class%20Server
C) Could read your 2nd attachment but nothing is logged:
Memory Error Log Information:
No valid timestamp
No memory errors logged
I/O Module Error Log Information:
No valid timestamp
No I/O module errors logged
##########################################
Refer to your LCD and decode with the messages below:
1xxx CPU and logic boards
2xxx Cache
3xxx Processor dependent hardware
4xxx Floating Point coprocessor
5xxx Bus
6xxx Stable store, rom and eprom
7xxx RAM cards
8xxx I/O devices
9xxx Console
Axxx Boot device
Bxxx Kernel panic
Cxxx System initialization
CB00 Transfer of control by firmware
CEC0 HPUX boot loaded and initializing
CED0 HPUX boot start
CEDE HPUX boot returning to ISL
CEDF HPUX boot launching kernel
CEE0 Kernel loaded and initializing
CEF0 Kernel entered
CEF2 Kernel i/o configuration
CEF4 Kernel mounting root filesystem
CEF6 Kernel starting page-out daemon
CEF8 Kernel starting init daemon
D000 Shutdown begun
D004 Core dump in progress
D400 Shutdown in progress, waiting for buffers to be flushed
DA00 Shutdown completed, disks synchronized
Normal message on LCD is the following:
RUN F 0 1 F
F normally
0 processor
1 processor or run queue
F hp-ux is running
##########################################
What is your chassis code display from your LCD?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-08-2006 01:08 AM
тАО06-08-2006 01:08 AM
Re: HP9000 D380/2 cannot boot! Please help!
---------
WARN 3104
PDH
---------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-08-2006 01:16 AM
тАО06-08-2006 01:16 AM
Re: HP9000 D380/2 cannot boot! Please help!
Your link indeed has some docs, but not the proper decoding of the LCD messages, wich I believe is in the service manual.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-08-2006 03:11 AM
тАО06-08-2006 03:11 AM
Re: HP9000 D380/2 cannot boot! Please help!
Did you remove all cards and reseat the CPU board?
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-08-2006 04:56 PM
тАО06-08-2006 04:56 PM
Re: HP9000 D380/2 cannot boot! Please help!
What do you mean by re-setting the CPU card?
Removing-it and reinstalling, or there is a procedure fo reset?
Thanks.