HP9000 RP8400 BOOT_ON_FAILURE_GOT_BCH

[DR70]

Hi All.

I've a problem to boot a HP9000 RP8400.

It seems that the boot cell is not available due to power supply problem.

Could you please confirm me that?

Furthermore, how can i fix the problem that is affecting the system?

MP:VWR (<CR>,<sp>,+,-,D,F,L,J,V,H,^B) >
# Location Alert Keyword Timestamp
570 PDC 0,2,0 *3 0x58008830a4002002 0x00007104090b250b BOOT_ON_FAILURE_GOTO_BCH
569 PDC 0,2,0 *2 0xb8008420a4002004 0xfffffffffffffffa BOOT_SELECTED_PATH_FAILED
569 PDC 0,2,0 *2 0x58008c0000002000 0x00007104090b250b 05/09/2013 11:37:11
568 PDC 0,2,0 *2 0xb8008320a4002004 0xfffffffffffffffa BOOT_SELECTED_PATH_FAILED
568 PDC 0,2,0 *2 0x58008b0000002000 0x00007104090b250b 05/09/2013 11:37:11
567 PDC 0,2,0 *2 0xb8008220a4002004 0xfffffffffffffffa BOOT_SELECTED_PATH_FAILED
567 PDC 0,2,0 *2 0x58008a0000002000 0x00007104090b250b 05/09/2013 11:37:11
566 PDC 0,2,0 *10 0x200086a0a2002059 0x00ffff02ffffff94 BOOT_NOT_ALL_GROUP_A_CELLS_PRESENT
566 PDC 0,2,0 *10 0x58008e0000002050 0x00007104090b2437 05/09/2013 11:36:55
565 PDC 0,2,0 *10 0x180085a0a200c013 0x0000000000000004 BOOT_PD_RENDEZ_TIMEOUT
565 PDC 0,2,0 *10 0x58008d000000c010 0x00007104090b242f 05/09/2013 11:36:47
564 CLMP 0 *2 0x202005228d01303f 0x000001ffffffff8d PCIBP_PWR_OFF
564 CLMP 0 *2 0x58200d0000003030 0x00007104090b1c25 05/09/2013 11:28:37
563 HPUX 0,1,0 *13 0x78e046d41100f000 0x0000000300000000
563 HPUX 0,1,0 *13 0x58e04e000000f000 0x000071031e0c3001 04/30/2013 12:48:01
562 PDHC 0,1 *2 0x246012229201303f 0x00ffff01ff00ff91 POWER_OFF
562 PDHC 0,1 *2 0x58601a0000003030 0x000071031e0c140f 04/30/2013 12:20:15
561 PDHC 0,1 *14 0x246011e39201404f 0x00ffff01ff00ff91 POWER_FAULT
561 PDHC 0,1 *14 0x5860190000004040 0x000071031e0c140e 04/30/2013 12:20:14
560 CLMP 0 *2 0x202004229201303f 0x00ffffffff01ff64 CELL_PWR_OFF
560 CLMP 0 *2 0x58200c0000003030 0x000071031e0c140d 04/30/2013 12:20:13

Best Regards,

Daniele

[Holger G]

Hi Daniele,

the partition 1 (OVOMGR2), which contains cell boards 1 and 2, does not boot because cell 1 failed with a "CPU 2.0V Rail VOLTAGE FAULT" and is powered off now, and all boot pathes are on IO locations attached to cell 1 (1/x/x/x/x.x).

The "CPU 2.0V Rail VOLTAGE FAULT" is a DC/DC (VRM) voltage issue on cell 1. That voltage rail is supported by VRMs 5-9 (VRM 4 is not used on rp8400). So you may need to exchange all those VRMs.

Note: There are 8 low voltage VRMs (0-3,5-9) on the cell. As you should not mix different VRM vendors and part numbers, you may need to order 8 new VRMs and check what you get.

Kind Regards

Holger

I am an HP employee.
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[DR70]

Hello Holger. 

Many thanks for your explanation. I've one last question, do you know if HP is still selling spare parts for the customer machine?

[Holger G · Accepted solution]

Hi Daniele,

those VRM parts are still available.
If you have no HW contract for this system, I would suggest that you contact HP support or your HP support partner to get those parts.

Kind Regards

Holger

I am an HP employee.
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