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HPMC Error

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Super Advisor

HPMC Error

Hi Everyone,
Weve encounter an issue with the communication between the library and K580. the library seems working fine and there has been no changes on it, however, the server had panicked & crashed several times. I've attached the HPMC log from the cstm infolog. it seems there's an I/O Module error with Bus 0 & 2.
Bus HPA Module Type Path Slt Md Sev Estat Requestor Responder
--- ---------- ---------------- -------- -- -- ---- ----- ---------- ----------
0 0xfff88000 I/O Adapter 8 2 0 he 0x0d 0x00000000 0x00000000
0 0xfff8a000 I/O Adapter 10 2 2 he 0x0d 0x00000000 0x00000000
2 0xffb3f000 Bus Converter 10/63 15 3 se 0x07 0xfffa2800 0xffb08803
2 0xffb08000 A DMA I/O 10/8 2 0 fe 0x13 0x00000000 0x00000000

We need to know what component do we need to change. We already changed the I/O board and the HSC F/W scsi card and we still have the same issue and error.

The server is a K580 - A4837A and not updated with the FW and patches cause the user doesnt want it updated and doesnt have any HP Maintenance.

What component is Bus 0, I/O adapter and Path 8??
Acclaimed Contributor

Re: HPMC Error

Path 8 is the path from the bus converter (system board) to the 4 slot HSC expansion board.
Bus 0 is the processor bus.

Both have the system board in common.

Hope this helps!

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Super Advisor

Re: HPMC Error

Thanks Torsten, do you think I need to change the system board for this one?