HPE 9000 and HPE e3000 Servers
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ILLEGAL_BPS_CFG_OR_PHASE_FLT and AC_DELETED

 
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ILLEGAL_BPS_CFG_OR_PHASE_FLT and AC_DELETED

We recently found a couple of servers attention led flashing, when I checked the chasis log, it showed the following, any idea what that means?

GSP:VWR (,,+,-,D,F,L,J,V,H,^B) >
# Location Alert Keyword Timestamp
2520 PM 8 *6 0x242081694101401f 0x0800ffffff01ff42 AC_DELETED
2520 PM 8 *6 0x5820890000004010 0x000069051b0c3912 06/27/2005 12:57:18
2519 PM 8 *6 0x2420876041ff401f 0x0800ffffffffff41 ILLEGAL_BPS_CFG_OR_PHASE_FLT
2519 PM 8 *6 0x58208f0000004010 0x000069051b0c3912 06/27/2005 12:57:18
2518 PM 8 *4 0x242086484101401f 0x0800ffffff01ff42 AC_ADDED
2518 PM 8 *4 0x58208e0000004010 0x000069051b0c3911 06/27/2005 12:57:17
2517 PM 8 *6 0x2420856041ff401f 0x0800ffffffffff41 ILLEGAL_BPS_CFG_OR_PHASE_FLT
2517 PM 8 *6 0x58208d0000004010 0x000069051b0c3911 06/27/2005 12:57:17
2516 PM 8 *6 0x242084694100401f 0x0800ffffff00ff42 AC_DELETED
2516 PM 8 *6 0x58208c0000004010 0x000069051b0c390e 06/27/2005 12:57:14
2515 PM 8 *6 0x2420836041ff401f 0x0800ffffffffff41 ILLEGAL_BPS_CFG_OR_PHASE_FLT
2515 PM 8 *6 0x58208b0000004010 0x000069051b0c390e 06/27/2005 12:57:14
2514 PM 8 *4 0x242082484100401f 0x0800ffffff00ff42 AC_ADDED
2514 PM 8 *4 0x58208a0000004010 0x000069051b0c390e 06/27/2005 12:57:14
2513 PM 8 *6 0x2420816041ff401f 0x0800ffffffffff41 ILLEGAL_BPS_CFG_OR_PHASE_FLT
2513 PM 8 *6 0x5820890000004010 0x000069051b0c390e 06/27/2005 12:57:14
2512 PM 8 *6 0x242087694101401f 0x0800ffffff01ff42 AC_DELETED
3 REPLIES 3
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Brad Baron
Frequent Advisor

Re: ILLEGAL_BPS_CFG_OR_PHASE_FLT and AC_DELETED

The Bulk Power Supplies for the cabinet are illegally configured
Description: Through failures or reconfiguration, the BPS for the cabinet named are illegally configured. There must be a BPS connected to each phase of the power. Phase 1 feeds BPS slots 0 & 1, phase 2 feeds slots 2 & 3, and phase 3 feeds 4 & 5. There must be a BPS connected to each phase. If 4 BPS are installed in a cabinet in slots 0 - 3 and 4 & 5 were empty, this would be an illegal configuration. They should be installed in 0,1,2,and 4 or 0,1,3,and 5 or some combination thereof.
timmy b.
Honored Contributor
Solution

Re: ILLEGAL_BPS_CFG_OR_PHASE_FLT and AC_DELETED

Start reading from the bottom. The first thing you see is that AC was deleted (lost power to the box) at 12:57:14, then added (restored power) and lost again within 60 cycles, then added at 12:57:17 and finally lost again at 12:57:18. You have/had a power problem. I would say that one phase into your box was having problems. (I've seen this happen when a squirrel arcs itself across the power lines, frying the squirrel and shutting down power in the attached building.)

Remove the front panel from your server and check the lights on the BPS's. They should all be on solid and green. As stated above, check their positioning.

From the MP run CM and then PWRGRD, if you have all the power cords plugged in you should have BOTH or A and B.

If either of these are not true, investigate it further.

I hope this helps!

Good Luck - Tim
There are 10 kinds of people in this world: Those who understand Binary, and those who don't.

Re: ILLEGAL_BPS_CFG_OR_PHASE_FLT and AC_DELETED

Thanks all for the constructive suggestions, this error has been ongoing for ages, I will log a call to HP.