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Impossible to power on 3440

 
dpetr
Occasional Visitor

Impossible to power on 3440

Hi,
we have experience problem to power on 3440 machine although all power modules are operational and are ON, system does not come up to the boot main menu, the only last log record
is :

Log Entry 354: 23 Oct 2006 18:33:11
Alert Level 3: Warning
Keyword: Type-02 076f03 487171
No events were received from system firmware
Logged by: Baseboard Management Controller;
Sensor: Processor
Data1: FRB2/Hang in POST failure
0x20453D0AE7021720 FFFF036F00070300
3 REPLIES 3
Bill Hassell
Honored Contributor

Re: Impossible to power on 3440

There is a failure in the system that is preventing the system from booting. You'll need to contact HP for service.


Bill Hassell, sysadmin
Prashanth.D.S
Honored Contributor

Re: Impossible to power on 3440

Hi,

Agreed with the above update, there seems to be very critical issue with the system hardware which is not allowing to boot the system to OS.

I strongly suspect the CPU to be deconfigured..can you power cycle the system and try once.

Also can you upload the MP logs for further diags..

Get a case registered with HP as well..

MP>sl == > e ===> d
MP:CM> ps


Best Regards,
Prashanth

dpetr
Occasional Visitor

Re: Impossible to power on 3440

Hi, thanks a lot for Your replies, but it seems like hw failures,there is now signs of life from machine exept MP console, anyway HP technician is on its way to perform HW replacement.
below is some logs from MP
[console] MP:CM> sysrev


SYSREV

Current firmware revisions

MP FW : E.03.15
BMC FW : 03.51
System FW : 45.44


[console] MP:CM> date


DATE

Current Date and Time: 10/23/2006 19:08:35


[console] MP:CM> ps


PS
System Power state: On
Temperature : Normal


Power supplies | Fan
# State Type | States
-----------------------------------------------------------
0 Normal Type 0 | Normal
1 Normal Type 0 | Normal
2 - - | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal


[console] MP:CM> ss


SS

System Processor Status:

Monarch Processor: 0

Processor Module 0: Installed and Configured
Processor Module 1: Not Installed
==========================================

Events Logs

Log Entry 354: 23 Oct 2006 18:33:11
Alert Level 3: Warning
Keyword: Type-02 076f03 487171
No events were received from system firmware
Logged by: Baseboard Management Controller;
Sensor: Processor
Data1: FRB2/Hang in POST failure
0x20453D0AE7021720 FFFF036F00070300




Log Entry 285:
Alert Level 0: Minor Forward Progress
Keyword: MEM_TEST_READ_WRITE_BARGRAPH
2nd pass percentage
Logged by: System Firmware 1
Data: Activity level/timeout
0x0F0000F201E00000 0000000000000007


Log Entry 284:
Alert Level 0: Minor Forward Progress
Keyword: MEM_TEST_READ_WRITE_BARGRAPH
2nd pass percentage
Logged by: System Firmware 0
Data: Activity level/timeout
0x0F0000F200E00000 0000000000000003

Log Entry 283:
Alert Level 0: Minor Forward Progress
Keyword: MEM_TEST_READ_WRITE_BARGRAPH
2nd pass percentage
Logged by: System Firmware 0
Data: Activity level/timeout
0x0F0000F200E00000 0000000000000002


Log Entry 282:
Alert Level 0: Minor Forward Progress
Keyword: MEM_TEST_READ_WRITE_BARGRAPH
2nd pass percentage
Logged by: System Firmware 1
Data: Activity level/timeout
0x0F0000F201E00000 0000000000000006