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K370 Support EOL for HW

 
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Dan Matlock_1
Regular Advisor

K370 Support EOL for HW

I know this question has probably been asked before, but I can't find the thread so here goes....

What is the HP 'end of life/support' by platform, i.e. Does HP still support the K-Series? (A, L, etc.....)

My scenario: K370 on MTI RAID, and MTI RAID unit failing daily w/no parts available. 1st option find used/cheap RAID unit ASAP and re-build LVM on that unit. 2nd option, prove that K360 is no longer support and need replacement of server and storage unit = more money.
3 REPLIES 3
Torsten.
Acclaimed Contributor
Solution

Re: K370 Support EOL for HW

end of support july 2006.

see

http://www.hp.com/products1/unix/operating/public_hp-ux_systems_support.pdf

Hope this helps!
Regards
Torsten.

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Bill Hassell
Honored Contributor

Re: K370 Support EOL for HW

You have probably discovered that the K-class is extremely reliable and because it is so old (and slow), you can often buy complete K-class boxes with lots of memory and processors for a few dollars per pound -- that should keep you in parts and replacements for years. The array is disaster and must be replaced ASAP. You can find lots of Jamaica boxes (not an array, just a JBOD enclosure) very cheap, and lots of SCSI Raid boxes for very little money.

Now support musxt be broken down into two areas: software and hardware. The K-class is fully supported (software support contracts) with 11.00 and 11i ver 1. Note that 11.00 is obsolete this year and 11iv2 will not run on the K-class. Then there is hardware support. HP will provide hardware service contracts as shown in the above link. But there are also many good used computer resellers that can provide hardware (on site) support.

So the question is: how important is the K-box? Is it running too slowly for the users? Does it need more processors and/or RAM? The A-class is a great product and significantly faster and smaller than the K-boxes. But in that spreadsheet, you'll see that they are also no longer sold and are approaching end of support.

So if money is the top priority, replace the disk with something reliable and then contact 3rd party service providers to continue hardware support for you. Some can also provide OS software support too.


Bill Hassell, sysadmin
Dan Matlock_1
Regular Advisor

Re: K370 Support EOL for HW

Excellent feedback, server not the real issue at this time, but support I agree needs to be re-visited. Problem manifested itself because SCSI attached MTI RAID unit failed, so looking at the bigger picture. Trying to list out short and long term options with cost being important.