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тАО05-17-2004 01:51 AM
тАО05-17-2004 01:51 AM
HPUX 11.00
I administer a K580 remotely. A drive (scsi 5) went bad last week and was replaced by an HP tech. Since then the system hangs after boot up. Sometime it runs a long as 11 hours sometime 30 minutes. There is not access to the machine vi applications, ssh, telnet, ftp or the console. All internal crons also stop. The front panel shows a F14F (sometimes it has Fa4F or F24F). The key has to be turned off and back on to restart. I have run cm.collect and loaded "all" patches needed, so it is up to date on patches. On some of the reboots from the patches, the system has hung on reboot with can't find boot device. I have my local "eyes and hands" do a sea and the boot device disk (SCSI 6) is not showing up. Once the power is turned off and back on it boots up to work for an undetermined amount of time. So, what do I look at next? My root disk, system board, SCSI cables? I have a current backup and Ignite.
Any thoughts?
Solved! Go to Solution.
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тАО05-17-2004 02:19 AM
тАО05-17-2004 02:19 AM
Re: K580 hanging
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тАО05-17-2004 02:20 AM
тАО05-17-2004 02:20 AM
Re: K580 hanging
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тАО05-17-2004 02:26 AM
тАО05-17-2004 02:26 AM
Re: K580 hanging
As a side note. I would mirror if the powers that be would pay for the hardware and software. Maybe this will push them that way. All of my "L" series servers (12) are mirrored.
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тАО05-17-2004 10:49 PM
тАО05-17-2004 10:49 PM
Re: K580 hanging
If I have a remote Glance session to the system, it still runs and updates every 8 seconds even while no one else can connect, including the console. Once I exit glance, my connection is then hung. I have swapped between screens and it has hung after a few different screens also.
I am lost and confused. There are no errors in any of the logs at all. The tombstones look great.
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тАО05-18-2004 01:53 AM
тАО05-18-2004 01:53 AM
Solution- Mark as New
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тАО05-18-2004 02:35 AM
тАО05-18-2004 02:35 AM
Re: K580 hanging
Thanks again. I will update from the site.
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тАО05-18-2004 03:46 AM
тАО05-18-2004 03:46 AM
Re: K580 hanging
It seems like an interesting coincidence that you're having a problem with drive 6 immediately after having drive 5 replaced...
I assume (always a bad thing to do, I know) that these are internal FWD drives. My gut tells me that (assuming, again, that drive 6 didn't decide to join its old friend drive 5 in the junk pile) the replacement drive at address 5 has a problem where it's responding inappropriately to commands meant for drive 6 *OR* the cabling to drive 6 (power or SCSI) may have been partly dislodged during the repair.
Before replacing more drives, you might just want to have a careful look at the cables attached to all the internal drives.
Happy troubleshooting!
Dave
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тАО06-13-2004 11:40 PM
тАО06-13-2004 11:40 PM