LAN adapter not recognized on rp5470

[Andy Kosela]

rp5470 here, HP-UX 11iv2 MCOE June 2008 edition.

I got 4 Port 100Base TX LAN Adapter P/N A5506-60102 in slot 11 (Twin Turbo, path 0/10), but can't see it in the operating system.

# lanscan
Hardware Station Crd Hdw Net-Interface NM MAC HP-DLPI DLPI
Path Address In# State NamePPA ID Type Support Mjr#
0/0/0/0 0x00306E48550B 0 UP lan0 snap0 1 ETHER Yes 119

~# ioscan -funC lan
Class I H/W Path Driver S/W State H/W Type Description
==================================================================
lan 0 0/0/0/0 btlan CLAIMED INTERFACE HP PCI 10/100Base-TX Core

# ioscan -f

ba 1 0/1 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 2 0/2 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 3 0/3 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 4 0/4 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 5 0/5 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 6 0/8 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 7 0/9 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 8 0/10 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 9 0/12 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)

However I can see the link is up (green light on both switch and rear of the card)

Do I need some special patches to recognize this card or I need to change the slot to some other number?

[Torsten.]

Can you please post

# ioscan -fn

together with

# swlist

[Andy Kosela]

This is also from PDC:
Information Menu: Enter command > io

I/O MODULE INFORMATION

Path Slot IODC
Type (dec) Number HVERSION SVERSION Vers
---- ----- ------ -------- -------- ----
System bus adapter 0 0x8030 0xc10 0x0
Local bus adapter 0/0 1 0x7820 0xa00 0x0
Local bus adapter 0/1 7 0x7820 0xa00 0x0
Local bus adapter 0/2 5 0x7820 0xa00 0x0
Local bus adapter 0/3 8 0x7820 0xa00 0x0
Local bus adapter 0/4 4 0x7820 0xa00 0x0
Local bus adapter 0/5 6 0x7820 0xa00 0x0
Local bus adapter 0/8 10 0x7820 0xa00 0x0
Local bus adapter 0/9 9 0x7820 0xa00 0x0
Local bus adapter 0/10 12 0x7820 0xa00 0x0
Local bus adapter 0/12 11 0x7820 0xa00 0x0

PCI DEVICE INFORMATION
Path Vendor Device Bus Slot
Description (dec) Id Id # #
----------- ----- ---- ---- --- ---
Ethernet cntlr 0/0/0/0 0x1011 0x19 0 1
SCSI bus cntlr 0/0/1/0 0x1000 0xb 0 1
SCSI bus cntlr 0/0/1/1 0x1000 0xb 0 1
SCSI bus cntlr 0/0/2/0 0x1000 0xf 0 1
SCSI bus cntlr 0/0/2/1 0x1000 0xf 0 1
System peripheral 0/0/4/0 0x103c 0x128d 0 2
Comp. ser cntlr 0/0/4/1 0x103c 0x1048 0 2

# ioscan -fn
Class I H/W Path Driver S/W State H/W Type Description
===========================================================================
root 0 root CLAIMED BUS_NEXUS
ioa 0 0 sba CLAIMED BUS_NEXUS System Bus Adapter (803)
ba 0 0/0 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
lan 0 0/0/0/0 btlan CLAIMED INTERFACE HP PCI 10/100Base-TX Core
ext_bus 0 0/0/1/0 c8xx CLAIMED INTERFACE SCSI C896 Ultra Wide LVD
target 5 0/0/1/0.7 tgt CLAIMED DEVICE
ctl 3 0/0/1/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c0t7d0
ext_bus 1 0/0/1/1 c8xx CLAIMED INTERFACE SCSI C896 Ultra Wide Single-Ended
target 0 0/0/1/1.2 tgt CLAIMED DEVICE
disk 0 0/0/1/1.2.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t2d0 /dev/rdsk/c1t2d0
target 2 0/0/1/1.7 tgt CLAIMED DEVICE
ctl 0 0/0/1/1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c1t7d0
ext_bus 2 0/0/2/0 c8xx CLAIMED INTERFACE SCSI C87x Ultra Wide Single-Ended
target 1 0/0/2/0.2 tgt CLAIMED DEVICE
disk 1 0/0/2/0.2.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c2t2d0 /dev/rdsk/c2t2d0
target 3 0/0/2/0.7 tgt CLAIMED DEVICE
ctl 1 0/0/2/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c2t7d0
ext_bus 3 0/0/2/1 c8xx CLAIMED INTERFACE SCSI C87x Ultra Wide Single-Ended
target 4 0/0/2/1.7 tgt CLAIMED DEVICE
ctl 2 0/0/2/1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c3t7d0
tty 0 0/0/4/0 func0 CLAIMED INTERFACE PCI BaseSystem (103c128d)
tty 1 0/0/4/1 asio0 CLAIMED INTERFACE PCI Serial (103c1048)
/dev/GSPdiag1 /dev/tty1p0 /dev/tty1p4
/dev/diag/mux1 /dev/tty1p2
/dev/mux1 /dev/tty1p3
ba 1 0/1 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 2 0/2 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 3 0/3 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 4 0/4 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 5 0/5 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 6 0/8 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 7 0/9 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 8 0/10 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ba 9 0/12 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
pbc 0 32 pbc CLAIMED BUS_NEXUS Bus Converter
processor 0 33 processor CLAIMED PROCESSOR Processor
pbc 1 36 pbc CLAIMED BUS_NEXUS Bus Converter
processor 1 37 processor CLAIMED PROCESSOR Processor
pbc 2 96 pbc CLAIMED BUS_NEXUS Bus Converter
processor 2 97 processor CLAIMED PROCESSOR Processor
pbc 3 100 pbc CLAIMED BUS_NEXUS Bus Converter
processor 3 101 processor CLAIMED PROCESSOR Processor
memory 0 192 memory CLAIMED MEMORY Memory

# swlist
# Initializing...
# Contacting target "vpar1"...
#
# Target: vpar1:/
#

#
# Bundle(s):
#

B9073BA B.11.23.08.03.00.22 HP-UX iCOD Instant Capacity (iCAP)
BUNDLE11i B.11.23.0409.3 Required Patch Bundle for HP-UX 11i v2 (B.11.23), September 2004
Base-VXFS 4.1.002 VERITAS File System Bundle 4.1 for HP-UX
Base-VXVM B.04.10.011 Base VERITAS Volume Manager Bundle 4.1 for HP-UX
EnableVxFS B.11.23.07 File-System library, commands enhancements for VxFS4.1 and 5.0
FDDI-00 B.11.23.01 PCI FDDI;Supptd HW=A3739B;SW=J362
FEATURE11i B.11.23.0712.070 Feature Enablement Patches for HP-UX 11i v2, December 2007
FibrChanl-00 B.11.23.0712 PCI FibreChannel;Supptd HW=A6795A,A5158A
FibrChanl-01 B.11.23.08.02 FibrChnl;SupptdHW=A6826A,A9782A,A9784A,AB378A,AB379A,AB465A,AD193A,AD194A,AD300A
GigEther-00 B.11.23.0512 PCI GigEther;Supptd HW=A4926A/A4929A/A6096A;SW=J1642AA
GigEther-01 B.11.23.0712 PCI GigEther;Supptd HW=A6825A/A6794A/A6847A/A8685A/A9782A/A9784A/A7109A/AB465A
HPUX11i-OE-MC B.11.23.0712 HP-UX Mission Critical Operating Environment Component
HPUXBaseAux B.11.23.0712 HP-UX Base OS Auxiliary
HPUXBaseOS B.11.23 HP-UX Base OS
HPUXBastille B.3.0.29 Bastille Security Hardening Tool
HWEnable11i B.11.23.0712.070 Hardware Enablement Patches for HP-UX 11i v2, December 2007
IEther-00 B.11.23.0712 PCI/PCI-X/PCIe IEther
Judy B.11.23.04.17 Judy Library and Related files
LVMProvider R11.23.009 CIM/WBEM Provider for LVM
OnlineDiag B.11.23.10.05 HPUX 11.23 Support Tools Bundle, December 2007
QPKAPPS B.11.23.0712.070a Applications Patches for HP-UX 11i v2, December 2007
QPKBASE B.11.23.0712.070a Base Quality Pack Bundle for HP-UX 11i v2, December 2007
RAID-01 B.11.23.0806 RAID SA; Supptd HW=A7143A/A9890A/A9891A
SwAssistant C.01.02 HP-UX Software Assistant
SysFaultMgmt B.05.00.05.01 HPUX System Fault Management
SysMgmtWeb A.2.2.7 HP-UX Web Based System Management User Interfaces
T1471AA A.04.50.021 HP-UX Secure Shell
USB-00 C.01.04.07 USB Subsystem and Drivers
hpuxwsApache B.2.0.59.01 HP-UX Apache-based Web Server
perl D.5.8.8.B 5.8.8 Perl Programming Language
scsiU320-00 B.11.23.0712 PCI-X SCSI U320; Supptd HW=A7173A/AB290A
#
# Product(s) not contained in a Bundle:
#

Jre14 1.4.2.15.00 Java2 1.4 RTE
gettext 0.17 gettext
libiconv 1.13 libiconv
tcsh 6.14.06 tcsh
termcap 1.3.1 termcap

[Torsten.]

slot 11 is h/w path 0/12/0/0.x in a rp5470, but your ioscan shows all slots empty.

[TTr]

> However I can see the link is up (green light on both switch and rear of the card)

That shows that the LAN side of the card is somewhat linking. But the PCI side of the card may be bad. It does not show up anywhere on the server, not even as unknown. Do you know the whereabouts of this card or if it may be non finctional? Can you try it on another PCI slot or another server?

[Andy Kosela]

What do you suggest?
I also got HP A6847-67101 - 1000 Base-SX Gigabit Ethernet network interface adapter board at 0/10
It seems I don't see it either...

Strange that LAN card link is up (green LED)

[Andy Kosela]

TTr --> is it possible that the entire PCI I/O hardware subsystem in the server can be damaged? GSP core and SCSI/LAN core cards are working though...

Maybe I will try changind the slots to non-Turbo.

[Torsten.]

Try some other slots.

[Andy Kosela]

ok I will. should I see those cards from 'PDC> in io' ?

What should I look for?

[TTr]

> is it possible that the entire PCI I/O hardware subsystem in the server can be damaged?

I doudt it. Don't misunderstand me but check if the cards are actually inserted in the PCI slots. It is very easy to miss with all those plastic separators between the PCI slots.