HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

Memory Part Number

 
SOLVED
Go to solution
Richard Ace
Frequent Advisor

Memory Part Number

Can anyone help me get the part number of the memory in this server without attending site and having to reboot the server and interupt.

Server info below

Thanks

Rich


Model Modelstring: 9000/861/D370
Number of CPUs: 1
CPU capable: 32 bits
CPU Speed: 160 MHz

uname -a HP-UX hpv B.10.20 A 9000/861 2009055829 two-user license
# CPUs 1 (may include iCOD CPUs)
# disks 24
Memory hysical: 786432 Kbytes, lockable: 568188 Kbytes, available: 654616 Kbytes
Deviceswap 516 MB
Memory swapable 557 MB

27 REPLIES 27
Torsten.
Acclaimed Contributor
Solution

Re: Memory Part Number

You can use partsurfer.hp.com to find the correct DIMM part number (what size?).

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Stephan.
Honored Contributor

Re: Memory Part Number

Hi,
you can run

echo "gop cstmpager cat\nscl type system\ninfo;wait\nil\n"|/usr/sbin/cstm| grep -e 'Current Product Number' -e 'Original Product Number'

to get the product number of your machine.

Then use it on partsurfer.hp.com and you get all spareparts listed.

hth
Stephan
Highlighted
Richard Ace
Frequent Advisor

Re: Memory Part Number

memory is Present Memory = 768 MB

I need the part number off of the memory in the server at this time.

so you say run

echo "gop cstmpager cat\nscl type system\ninfo;wait\nil\n"|/usr/sbin/cstm| grep -e 'Current Product Number' -e 'Original Product Number'

Is gop correct syntax.
please confirm then i will run

Torsten.
Acclaimed Contributor

Re: Memory Part Number

Let's start with

# echo "selclass qualifier memory;info;wait;infolog" | /usr/sbin/cstm



now you should see the DIMM size (e.g. 128MB) - so look it up now on partsurfer.



I doubt that this oooold box have the DIMM part number stored on device.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Richard Ace
Frequent Advisor

Re: Memory Part Number

got problem with cstm at min just checking it out.

i have a cfg2html of the server so perhaps the info will be on that for the size then go to part surfer .
but hang fire for mo while i see if i can sort cstm out

doesnt rain but it pours

Rich
Stephan.
Honored Contributor

Re: Memory Part Number

Yes, it is the correct syntax, it will provide the product number of the server.

But you can also go with the other hint to get directly the product number of the DIMM.


hth
Stephan
Richard Ace
Frequent Advisor

Re: Memory Part Number

i just needed to check as its a client server.

CSTM aint!!!! working!!!!! OMG

I thought this was going to be straight forward

CSTM below

[SU] # info;wait;infolog" | /usr/sbin/cstm <
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Information --
Support Tools Manager


Version A.15.00

Product Number B4708AA

Copyright Hewlett Packard Co. 1995-1998
All Rights Reserved

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

cstm>selclass qualifier memory;info;wait;infolog
-- Updating Map --
Updating Map...
-- Information --
Information Tool Log for MEMORY on path 49 file does not exist.

cstm>#.

Torsten.
Acclaimed Contributor

Re: Memory Part Number

Your diags are from april 1999.

Last version was IIRC december 2001.


Maybe your version has a problem.

However, try

cstm> sel dev all; info; wait; il

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Richard Ace
Frequent Advisor

Re: Memory Part Number


well i ran the all

cant see the memory i will check again

see attached

rich