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Memory Part Number

 
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Richard Ace
Frequent Advisor

Memory Part Number

Can anyone help me get the part number of the memory in this server without attending site and having to reboot the server and interupt.

Server info below

Thanks

Rich


Model Modelstring: 9000/861/D370
Number of CPUs: 1
CPU capable: 32 bits
CPU Speed: 160 MHz

uname -a HP-UX hpv B.10.20 A 9000/861 2009055829 two-user license
# CPUs 1 (may include iCOD CPUs)
# disks 24
Memory hysical: 786432 Kbytes, lockable: 568188 Kbytes, available: 654616 Kbytes
Deviceswap 516 MB
Memory swapable 557 MB

27 REPLIES 27
Torsten.
Acclaimed Contributor
Solution

Re: Memory Part Number

You can use partsurfer.hp.com to find the correct DIMM part number (what size?).

Hope this helps!
Regards
Torsten.

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Stephan.
Honored Contributor

Re: Memory Part Number

Hi,
you can run

echo "gop cstmpager cat\nscl type system\ninfo;wait\nil\n"|/usr/sbin/cstm| grep -e 'Current Product Number' -e 'Original Product Number'

to get the product number of your machine.

Then use it on partsurfer.hp.com and you get all spareparts listed.

hth
Stephan
Richard Ace
Frequent Advisor

Re: Memory Part Number

memory is Present Memory = 768 MB

I need the part number off of the memory in the server at this time.

so you say run

echo "gop cstmpager cat\nscl type system\ninfo;wait\nil\n"|/usr/sbin/cstm| grep -e 'Current Product Number' -e 'Original Product Number'

Is gop correct syntax.
please confirm then i will run

Torsten.
Acclaimed Contributor

Re: Memory Part Number

Let's start with

# echo "selclass qualifier memory;info;wait;infolog" | /usr/sbin/cstm



now you should see the DIMM size (e.g. 128MB) - so look it up now on partsurfer.



I doubt that this oooold box have the DIMM part number stored on device.

Hope this helps!
Regards
Torsten.

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Richard Ace
Frequent Advisor

Re: Memory Part Number

got problem with cstm at min just checking it out.

i have a cfg2html of the server so perhaps the info will be on that for the size then go to part surfer .
but hang fire for mo while i see if i can sort cstm out

doesnt rain but it pours

Rich
Stephan.
Honored Contributor

Re: Memory Part Number

Yes, it is the correct syntax, it will provide the product number of the server.

But you can also go with the other hint to get directly the product number of the DIMM.


hth
Stephan
Richard Ace
Frequent Advisor

Re: Memory Part Number

i just needed to check as its a client server.

CSTM aint!!!! working!!!!! OMG

I thought this was going to be straight forward

CSTM below

[SU] # info;wait;infolog" | /usr/sbin/cstm <
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Information --
Support Tools Manager


Version A.15.00

Product Number B4708AA

Copyright Hewlett Packard Co. 1995-1998
All Rights Reserved

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

cstm>selclass qualifier memory;info;wait;infolog
-- Updating Map --
Updating Map...
-- Information --
Information Tool Log for MEMORY on path 49 file does not exist.

cstm>#.

Torsten.
Acclaimed Contributor

Re: Memory Part Number

Your diags are from april 1999.

Last version was IIRC december 2001.


Maybe your version has a problem.

However, try

cstm> sel dev all; info; wait; il

Hope this helps!
Regards
Torsten.

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Richard Ace
Frequent Advisor

Re: Memory Part Number


well i ran the all

cant see the memory i will check again

see attached

rich
Richard Ace
Frequent Advisor

Re: Memory Part Number

Will I be able to do this over a web console

As it looks like the only way I will get the

info without attending site


Interupt boot process and then get details

Now Reboot the server and Press any Key to interrupt the boot process and log on to BCH

In BCH menu go to the Information menu by entering Info then type all to dump all the part details.

Pete Randall
Outstanding Contributor

Re: Memory Part Number

As suggested in your other thread on this topic, try Partsurfer:

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=A3560A

Partsurfer tells us that your D370 could have contain the following DIMMs:

A3499A 64MB ECC memory upgrade kit - Includes two 32MB DIMM modules
NO LONGER SUPPLIED Original
A3408A 128MB ECC memory upgrade kit - Includes two 64MB SIMM modules
NO LONGER SUPPLIED Original
A3564A 256MB memory upgrade kit - Includes two 128MB DIMM modules
NO LONGER SUPPLIED


Pete

Pete
Richard Ace
Frequent Advisor

Re: Memory Part Number

thanks

Memory Physical: 786432 Kbytes

And has only got one memory in the server

memory 0 49 memory CLAIMED MEMORY Memory

And it as does not equate to 786MB so I cant be any of the below as its only got one lump of memory

Scratching head


A3499A 64MB ECC memory upgrade kit - Includes two 32MB DIMM modules
NO LONGER SUPPLIED
Original
A3408A 128MB ECC memory upgrade kit - Includes two 64MB SIMM modules
NO LONGER SUPPLIED
Original
A3564A 256MB memory upgrade kit - Includes two 128MB DIMM modules
NO LONGER SUPPLIED

S_Logan
HPE Pro

Re: Memory Part Number

Hi Richard,

The fru command is used to display the field replaceable unit (FRU) information for the processors and dual
in-line memory modules (DIMMs). This information includes the part number, serial number, revision, and
physical location of the FRU. The fru command is available in the Information Menu of the Boot Console
Handler (BCH).
Information for the other FRUs in the system can be obtained using the Guardian Service Processor (GSP)
DF command.

syntax:

FRU Display the FRU information for all the processors
and all the memory DIMMS in the partition
FRU Display the FRU information for all the processors
and all the memory DIMMs for the specified cell
FRU [CPU|MEM] Display the FRU information for the processors or
or memory DIMMs on the specified cell
Short form of the command: fru

Examples:
Information Menu: Enter command > fru 0
CELL 0 CPU FRU INFORMATION:
Cab/
Slot/ Part Serial Date Art Scan FRU Specific
CPU FRU Name Number Number Code Rev Rev Information
----- ---------------- ----------- ------------ ---- --- ---- ----------------
0/0/0 Processor A5866-04002 1D2694A3796E 0 PA8600 Rev 3.0
0/0/2 Processor A5866-04002 1D2694A37D72 0 PA8600 Rev 3.0
CELL 0 MEMORY FRU INFORMATION:
Cab/
Slot/ Part Serial Date Art Scan FRU Specific
DIMM FRU Name Number Number Code Rev Rev Information
------ ---------------- ----------- ------------ ---- --- ---- ----------------
0/0/0A DIMM_512 A5198-60001 A56102937703 XA01 A3 0001
0/0/0B DIMM_512 A5198-60001 A56102938114 XA01 A3 0001
0/0/0C DIMM_512 A5198-60001 A56102937701 XA01 A3 0001
0/0/0D DIMM_512 A5198-60001 A56102938116 XA01 A3 0001
Information Menu: Enter command >

---


HTH,
Regards,
Surendar
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I work for HPE

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Torsten.
Acclaimed Contributor

Re: Memory Part Number

It's a d-class server - there is NO Guardian Service Processor (GSP)...

Hope this helps!
Regards
Torsten.

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Richard Ace
Frequent Advisor

Re: Memory Part Number


Looks like a trip to site what i was trying to avoid .

then do a CTRL B and Console Mode and look there. Unless it can be done over a HP Secure Web Console and CTRL B. Not sure of that one

YEP No GSP

Rich
S_Logan
HPE Pro

Re: Memory Part Number

Hi Richard,

The post has been prepared yesterday with respect to initial post!

Yes, The D class server does not have a GSP...
I work for HPE

Accept or Kudo

S_Logan
HPE Pro

Re: Memory Part Number

Hi Richard,

Please note the posted exmaples are available from BCH Information menu - The fru command available in infromation menu.
I work for HPE

Accept or Kudo

Richard Ace
Frequent Advisor

Re: Memory Part Number

i need to know if i can do this over a HP Secure web console.

Or i have to attend site . I would rather do it over web console if possible

I will assign points

Ta

Rich
Torsten.
Acclaimed Contributor

Re: Memory Part Number

If you have a secure web console (grey box that translates between LAN and serial) you can try to access the BCH during boot.


But I'm not really sure if you find what you are looking for.

Hope this helps!
Regards
Torsten.

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S_Logan
HPE Pro

Re: Memory Part Number

Hi Richard,

Attached Secure Web Console Screen Shot!

I work for HPE

Accept or Kudo

Richard Ace
Frequent Advisor

Re: Memory Part Number

Thanks

I see thats root access onto the console .

but If i was to reboot over secure web console would I be able to get to the BCH and the information. I am pressuming that as its console access and you can reboot and iterrupt the boot process over the Secure Web Console that you can enter the BCH as well. AND are you able to do a CTRL B for instance.

I have no actual way of testing this my end or I would.

Rich
Torsten.
Acclaimed Contributor

Re: Memory Part Number

The secure web console was delivered with the early n- and l-class servers, but can be used with earlier servers too.


You just connect it instead of the local console, so you just work on the local serial console that way.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Richard Ace
Frequent Advisor

Re: Memory Part Number

Thank you for that I understand

From the NO MENTION of BCH access via Secure

web console I pressume its acheivable via the secure web console



Rich
Andrew Rutter
Honored Contributor

Re: Memory Part Number

hi,

its been a long time since i used a secure web console, but never on a d class. It should work but never came with one by default, someone will have to have put one on and configured it.

there is no control b function on these devices as far as i remember, its just a login through the web browser.

Also when you get to BCH after rebooting, you will only get the sizes of dimms installed in the slots, not any part numbers on these boxes.

you will still have to reference the sizes to partsurfer or the ones previously given

The actual spares number on the dimms do not match the product number of the kit(2x dimms) though either.

Andy