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N400 power supply Problems

 
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N400 power supply Problems

Hello to all:
I have a N400, card GSP I am receiving the following message:
LOG ENTRY # 0
SYSTEM NAME : TPE01
DATE 03/08/2007 TIME 19:35:26
SOURCE: 4 = POWER
SOURCE DETAIL : 4 = HIGH VOLTAGE dc POWER SOURCE ID: 02
PROBLEM DETAIL A = FAILED OR DISCONECT
CALLER ACTIVITY 3 = MONTOR STATUS F
CALLER SUBACTIVITY : 04 = LOWVOLTAGE POWER SUPPLY
REPORT ENTITY TYPE : 2 = POWER MONITOR REPORTING ENTITY ID : 00

Somebody can inform to me where to look for that it talks about exactly

REGARDS
5 REPLIES 5
goldboy
Trusted Contributor
Solution

Re: N400 power supply Problems

Juan,
log into the GSP and run the following command:

GSP>PS

it will provide fans and power supply status.

your error can be reported from multiple reasone:
1. the power supplies require 220V
2. you need 2 or more operating power supply for the system to boot up.
3. you are having an issue with your power monitor board.
4. one of your processors support modules is bad.

can you provide more details ?

Tal
"Life is what you make out of them!"

Re: N400 power supply Problems

thanks for you so fast answer The result of the instruction is:
Power monitor status
Firmware revision 3
System Power Status on Power sitch on
Temperature : normal Select fan state : normal

Power supplies
# state Type Fan
state
______________________________
0 Normal type 0 Normal
1 Normal type 0 Normal
2 Normal type 0 Normal
3 Normal
4 Normal
5 Normal
6 Normal
7 Normal
8 Normal


a waiting for your anwser
goldboy
Trusted Contributor

Re: N400 power supply Problems

Juan,
It seems that your fans status is good assuming that the system is getting 220V and you have 2 or ore power supply, I would try to get the power monitor board replaced and if that does not resolve the problem you have to focus on the processors support modules.

If you have parts well follow the steps.
If not you would need HP help at this time

Tal
"Life is what you make out of them!"

Re: N400 power supply Problems

ok thanks for your recommendations

Re: N400 power supply Problems

.